Okay, let’s tackle this. So Nanette Bilzer has a mix of retail skills, but they're more entry-level. She's in Baltimore, which isn't a major hub for retail talent. Her skills are in demand, but not super rare. I'll look at average hourly rates for retail sales and customer service. According to the Bureau of Labor Statistics, the median hourly wage for retail salespersons is around $10. Customer service representatives average around $12. Considering her skills and location, I'll estimate her rate to be around $12 per hour, which is on the lower end of the scale.