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Nandiya Zulu is a seasoned professional with experience in management, customer service, and operations. She has worked in various roles, including CSR, Water Resources Engineer, Personal Assistant to CEO, Operations Assistant, Secretary General, and Customer Care SIM Card Registration Representative. Nandiya holds a Graduate Diploma in Purchasing and Supply from Evelyn Hone College of Applied Arts and Commerce and a Water Engineering degree from Natural Resources Development College (NRDC).

Experience

  • Fay Servicing, LLC
    • Lusaka, Zambia
    • CSR
      • Jun 2021 - Present
      • Lusaka, Zambia

      Mortgage Servicing

  • NRDC Natural Resources Development College
    • Lusaka, Lusaka Province, Zambia
    • Water Resources Engineer
      • May 2022 - Oct 2022
      • Lusaka, Lusaka Province, Zambia

      Monitoring the supplying of ground water, managing and maintaining clean water and sewerage/wastewater services at the college Preventing flood damages and water linkages.Maintain boreholes (Complete system check.)Visual inspection of pipework and components were there was need.Plumbing

    • Personal Assistant to CEO
      • Sep 2016 - Dec 2021
      • Lusaka

      • To provide a comprehensive secretarial and administration service to the Chief Executive across the range of his work.• To maintain and organize the Chief Executive’s diary, filing system and all other relevant areas as necessary.• To support the Chief Executive in her projects, proposals, bids, etc. through research, consultation, team-management • To draft speeches, articles, briefings, and project proposals as requested by the CEO• To professionally represent the organisation at sector networking events• To develop, maintain and review administration systems to achieve maximum efficiency.• To facilitate meetings, schedule debriefing meetings so follow up action can be implemented. Also by arranging refreshments, seating and taking minutes if required to do so.• To co-ordinate staff/Board residential and meetings• To respond to Board member and other stakeholder queries in a timely and professional manner, both orally and in writing.• To co-ordinate all senior management and Board member travel arrangements

  • Sealand Commodities
    • Lusaka, Zambia
    • Operations Assistant
      • Jun 2017 - Nov 2019
      • Lusaka, Zambia

      The role is within the Operations department who are responsible for the shipping, finance and contract management aspects of the business. You will be expected to take ownership of your work from day one and in time, develop into a senior member of the team. i. Issue accurate shipping instructions and shipping advice.ii. Manage physical coffee shipments including checking shipping documentation (Packing Lists, Bills of Lading, Certificates of Origin etc…) against shipping instructions and checking invoices.iii. Communicating with financing banks for payment of document collections, opening Letters of Credit, issuing letters of acceptance and LC amendments.iv. Arrange deliveries to customer specifications. Liaising with warehouse keepers for storage instructions, releases, customs clearance and delivery schedules.v. Daily interaction via email and telephone to customers, shippers, warehouse keepers, shipping lines and other service providers.vi. Update trading system (iTrade) with shipment information and raising invoices for shipments and deliveries.vii. Issuing debit/credit notes to shippers and customers.viii. Checking invoices from warehouse keepers and shipping lines before passing for payment.ix. Maintain shipping and contract filesx. Provide support to the Quality and wider Operations department.

    • Secretary General
      • Oct 2015 - Oct 2016
      • Lusaka

      • Responsible for preparing the weekly reports of the various branches of the YPA organisation• Ensuring implementation of assigned tasks• Providing adequate oversight and unbiased professional and correct advice to competent authorities• Assisting the President in preparing the meetings, and assisting the President and the chairs persons during their meetings.• Verifying and signing of all legal documents when the President and Chairperson are absent.• Normally be responsible for the maintenance of communications between the organization and the members of the organization.• Handle such matters as are entrusted to me by the Executive members or other Officers of the Organisation when they act on behalf of the Executive members

  • MTN Zambia
    • Lusaka, Zambia
    • CUSTOMER CARE SIM CARD REGISTRATION Representative
      • Jan 2014 - Mar 2014
      • Lusaka, Zambia

Education

  • Evelyn Hone College of applied Arts and Commerce
    Graduate Diploma in Purchasing and Supply
  • 2019 - 2023
    Natural Resources Development College (NRDC)
    Water Engineering, Water Resources Engineering

Suggested Services

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Industry Focus. “Financial Services”

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