Experience

• 

  Tokio Marine HCC International

  • London, England, United Kingdom

  • Quality Engineering Manager

    • Dec 2023 - Present
    • London, England, United Kingdom

• 

  Arbuthnot Latham

  • London, England, United Kingdom

  • Test Practice Lead

    • Dec 2022 - Nov 2023
    • London, England, United Kingdom

    Test Practice Lead responsible to set up & run the banks testing function. Accountable for test delivery using a diverse test team structure that consists of 2 IT test managers and a team of 20+ business SMEs supporting testing. Part of the COO extended leadership team, contributing to strategic initiatives within the bank and designing the Ways of Working to support to the newly created Operating Model. Responsible to manage bank wide environment & release management calendar alongside providing the required assurance to projects by identifying a safe route to Live.Conducted a bank wide test assessment covering both IT & business stakeholders and provided a detailed findings report along with recommendations to improve test efficiency & effectiveness.

• 

  AheadMG

  • London, England, United Kingdom

  • Principal Consultant

    • Feb 2020 - Nov 2023
    • London, England, United Kingdom

    Principal Consultant heading up the testing service line for Banking & Wealth clients. Responsible for pre-sales activities supporting Partners with RFI/RFP responses. Also responsible for growing the account (P&L) and building out internal test capability.

• 

  Canada Life UK

  • Potters Bar, England, United Kingdom

  • Sr. Test Manager

    • Mar 2020 - Nov 2022
    • Potters Bar, England, United Kingdom

    Sr. Test Manager responsible for delivering test strategies, planning & execution across a portfolio of projects within the Annuities line of business.Rolled out test strategy to support a cloud adoption project involving re-platforming using Microsoft Azure stack following Infrastructure as Code principles.Implemented an agile test strategy for a large-scale business change to support new ways of working. Rolled out scrum of scrum integration approach for the Annuities line of business with close coordination between IT & business stakeholders.Designed & implemented a QA vendor governance framework for Canada Life QA practice to be engaged early during 3rd party vendor assessment process (via RFPs) in projects.

• 

  Wells Fargo

  • Bengaluru Area, India

  • Sr. Technology Manager

    • Oct 2015 - Dec 2019
    • Bengaluru Area, India

    Associated with the Capital Markets IT senior leadership team responsible for driving strategies across the portfolio. Originally hired to build out a horizontal automation/engineering team to cater to the automation needs across all the asset classes. Implemented a lean Agile delivery model by using Scrum & Kanban principles resulting in an efficient automation service line. Later led the FX team from India and was responsible for test governance & delivery of 40+ FX applications. Led a distributed team of over 70 FTE’s and 2 front line managers.

• 

  Lloyds Bank

  • London, United Kingdom

  • Sr. QA Manager

    • Nov 2013 - Oct 2015
    • London, United Kingdom

    Responsible for QA early engagement and portfolio planning for customer facing Multichannel platforms which included retail branch & telephone banking applications. Rolled out the QA early engagement framework by working closely with senior stakeholders which included QA Platform Leads, Dev Platform Leads, Program Managers & Head of Program Delivery (HoPD's). Implementation of this framework enabled QA to be engaged early which resulted in efficient QA delivery which was well recognised by all the stakeholders. After this process became BAU, I was tasked to lead test delivery for TSB initiated changes which involved building the team & QA engagement process from scratch.

• 

  Nationwide Building Society

  • United Kingdom
  • Financial Services
  • 700 & Above Employee

  • Platform Test Manger

    • Oct 2012 - Oct 2013

    Information Management Development Centre (IMDC) supports IM related DWh applications within Nationwide. I worked as the IMDC test manager, heading up the platform level testing and reporting into the Head of DC & Test Practice manager. I was involved in the initial DC set up activities and was responsible for setting up the test work stream process and defining the test team structure in an onshore-offshore model by working closely with the preferred test partner.

  • Programme Test Manager

    • Apr 2011 - Sep 2012

    Associated with the Nationwide Test Practice and worked as a programme test manager on the Savings Promise & IM programme. Savings promise programme delivered multiple releases involving customer communication related MI and the IM programme delivered the strategic corporate data warehouse for the society. Worked with multiple test suppliers/partners and was accountable for all aspects of testing for these 2 programmes.

• 

  Barclays Capital

  • London, United Kingdom

  • QA Manager

    • Sep 2010 - Mar 2011
    • London, United Kingdom

    Headstrong QA Management Consultant @ Barclays CapitalAssociated with the Barcap Prime Services IT department and was responsible for testing settlement systems like RANsys (Futures & Options), FISS (Fixed income) & GOS (Equity finance). Was part of the Global QA team and supported BAU & regulatory changes across these settlement applications by providing manual & automated testing services. Actively worked with the Global QA manager in reviewing and improving the QA strategies.

• 

  Genpact Headstrong Capital Markets

  • London, United Kingdom

  • Management Consultant

    • Sep 2010 - Mar 2011
    • London, United Kingdom

    Part of the Headstrong UK leadership team was responsible for QA service line. Worked on QA strategies to provide best in class testing service to financial services clients within the Capital Market space. Reviewing QA automation & manual test strategies to help clients reduce time to market & realize effective ROI.

• 

  Cognizant (UK)

  • London, United Kingdom

  • Manager

    • Jul 2008 - Aug 2010
    • London, United Kingdom

    Associated with the Banking & Financial Testing Services within Cognizant UK. Spent 2+ years working with Lloyds Banking Group provding strategic testing service within the Digital Banking space. Managed a very large QA portfolio with testing budget in excess of £4 million. Actively involved in leadership discussions to improve QA delivery capabilities within the account. Responsible for building & tracking fixed price work orders along with monitoring project profitability.

• 

  Lloyds Banking Group

  • London, United Kingdom

  • Programme Test Manager

    • Jun 2008 - Aug 2010
    • London, United Kingdom

    Cognizant Test Management Consultant @ LBGAssociated with Lloyds Banking Group for 4 years and over the period worked as a SME within the Digital Banking space. Played different roles starting from test lead to Sr. QA delivery manager for the entire Internet Banking platform including heritage LTSB & heritage HBOS. IT programme test manager for a £150m Digital Banking transformation programme. Led and managed a large and distributed onshore/offshore QA team, peak team size was 100+ FTE's.

• 

  Polaris Financial Technology (UK) Limited

  • London, United Kingdom

  • Consultant

    • Nov 2003 - May 2008
    • London, United Kingdom

    Part of the leadership team in Polairs (UK) providing strategic consulting & managing offshore software testing services for clients like Citigroup, Mercer HR Consulting, JP Morgan Chase & Lloyds TSB. I worked closely with the account team to expand the service offerings and move delivery offshore which enabled the clients to realize a better cost saving. Successfully received a high score on every customer satisfaction survey conducted with high focus on quality delivery.

• 

  Lloyds TSB

  • London, United Kingdom

  • Platform Test Manager

    • Apr 2006 - Apr 2008
    • London, United Kingdom

    Polaris Test Management Consultant @ Lloyds TSBStarted as a Sr.QA Lead responsible for delivering key projects within the Internet Banking platform. I was eventually promoted as the platform test manager for the Internet Banking portfolio and was responsible for QA resource planning, testing budget, delivery, line management & senior stakeholder management which included Internet Banking CIO.

• 

  Mercer Human Resource Consulting

  • Croydon, United Kingdom

  • Test Automation Consultant

    • Jun 2005 - Apr 2006
    • Croydon, United Kingdom

    Polaris Test Consultant @ Mercer HR ConsultingWorked as an automation consultant and was responsible to work closely with various project teams within the portfolio to identify suitable areas that can be automated to reduce the overall project implementation time.Defined automation process & standards and built a standrad data driven framework. Defined the performance test strategy for the project by working closely with the technical consultants. Was involved in developing and executing performance testing scripts using Emprix (E-Load & E-Tester).

• 

  Citigroup

  • Chennai Area, India

  • Test Analyst

    • Nov 2003 - May 2005
    • Chennai Area, India

    Polaris Test Consultant @ CitigroupStarted my career as a test analyst and worked for my first client Citibank Inc. Responsible for the MIS reporting module which involved creating complex SQL's and stored procedures. I was also involved in automating the regression test cases using Winrunner 7.5. Worked extensively with senior automation consultants and designed automation test cases using Winrunner test script language (TSL).