Experience

• 

  Oak Bay Beach Hotel

  • Canada
  • Hospitality
  • 1 - 100 Employee

  • Sales Manager

    • Aug 2021 - Mar 2022

  • Sales Representative

    • Aug 2020 - Mar 2022

• 

  Destination Greater Victoria

  • Victoria, BC

  • Sales Associate, Victoria Conference Centre

    • Jan 2020 - Aug 2020
    • Victoria, BC

• 

  Fairmont Empress

  • Canada
  • Hospitality
  • 100 - 200 Employee

  • Sales Manager

    • Jun 2019 - Jan 2020

  • Sales Representative

    • Jun 2016 - Jan 2020

• 

  University of Victoria Continuing Studies

  • Canada
  • Higher Education
  • 1 - 100 Employee

  • Assistant to the Dean

    • Dec 2014 - Jun 2016

  • Marketing Assistant

    • Feb 2014 - Nov 2014

• 

  A Place by the Sea Bed & Breakfast and Spa, Inc.

  • Sechelt, BC

  • Co-Owner/Manager

    • 2002 - 2012
    • Sechelt, BC

    Management:•Managed and directed day-to-day business activities of a thriving Bed & Breakfast Inn earning multiple accolades in several national and international travel publications•Designed the layout of Executive B & B and supervised the renovations of existing building and property •Achieved a six figure profit in the first year of business by implementing several marketing initiatives and developing business relationships•Attained outstanding occupancy rates as high as 79% annual average resulting in consistently increasing profits •Performed a variety of key roles in the daily operations of the Bed & Breakfast InnMarketing: •Developed a web site that became an integral piece of our marketing success and was pivotal to generating consistent bookings and increasing business•Directed all marketing and promotional efforts leveraging both print and web-based initiatives to generate awareness and increase bookings•Managed successful on-line marketing of our company: achieved dominant web presence and top page search engine rankings resulting in strong web site traffic producing consistent and increasing businessCustomer Service/Accolades:•Achieved multiple accolades from several national and international travel publications: the UK Sunday Times Travel Magazine, Coastal Living Magazine, Best Places to Kiss, Best Weekend Getaways, Westworld Magazine, etc. http://aplacebythesea.com/APBTS/guestbook.html#reviews •Recognized by Coastal Living Magazine as one of the 3 best places to stay in British Columbia (Best Beach Getaways Spring 2012)•Recognized by the UK Sunday Times Travel Magazine as one of the best non-chain Inns of Canada: ranked #4 of 16 Inns from all over Canada (Canada: The Total Guide – “Room to Roam” May 2009)•Achieved a Canada Select rating 4.5/5 stars•Attained 5 Star Rating by guest reviews on Trip Advisor: awarded the Trip Advisor Certificate of Excellence•Demonstrated excellence in customer service to over 7,000 guests