Experience

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  NCR Corporation

  • St. Louis City County, Missouri, United States

  • Sr. Partner, Banking Professional Services

    • Jul 2014 - Present
    • St. Louis City County, Missouri, United States

• 

  Coleman Stranczek Consulting Group, LLC

  • Owner

    • Aug 2009 - Jun 2014

    • Help organizations increase revenues by making their people more effective o Create and deliver management training, including leadership principles, customer service, performance management and coaching o Standardize and implement Human Resource best practices o Develop Customer Service action plans• Help organizations improve profit margins by making their processes more efficient o Assess current technology infrastructure and recommend more effective and efficient uses of technology. This includes hardware, software and networking concepts. o Re-engineer processes to support organizational change o Define, streamline and document operational processes and procedures• Consult with business owners on strategic decisions and objectives• Define and implement company growth plans• Project manage large scale technology migration projects o Successfully assist companies upgrade their hardware, software and networking infrastructure o Completed large scale software migration project on time and in budget.• Guide and facilitate organizational change from strategic planning to project implementation

• 

  NCR Corporation

  • Consultant

    • Nov 2004 - Apr 2009

    Project Management and Financial Industry Consulting

• 

  NCR Corporation

  • United States
  • IT Services and IT Consulting
  • 700 & Above Employee

  • Managing Partner

    • Jan 1997 - Dec 1999

    Managed fifty consultants and three managers responsible for reengineering check processing systems in the financial industry.International responsibility including Canada and South America.Responsible for 15 million in consulting revenue which we achieved at our targeted margins.Profit and Loss Statement Accountability.Recruiting, hiring and performance management responsibility.

  • Partner

    • Jan 1995 - Jan 1997

    Managed ten consultants in selling consulting services in the financial industry.Responsible for 20 Million in sales revenue.Met revenue goals both years.Profit and Loss Statement accountability.Recruiting, hiring and performance management responsibility.

• 

  AT&T Global Information Solutions (formerly and later NCR)

  • Associate Partner

    • Jan 1993 - Jan 1995

    Managed eighteen technical consultants in delivering enterprise wide information systems solutions.Managed the design and delivery of technology solutions, which included database services, networking services and client server migration solutions.Met all financial objectives including revenue and margin targets.Responsible for proposal writing, pricing and overall profitability of solutions.Profit and loss statement accountability.Activities also included hiring, recruiting and performance management.

• 

  AT&T Global Information Solutions (formerly NCR)

  • Consultant

    • Jan 1991 - Jan 1993

    Designed enterprise wide information system solutions for Fortune 500 companiesSpecific expertise in Client Server solution and networkingTeamed with sales personnel to sell, design and deliver solutions to meet customer business needs

• 

  NCR

  • Programmer Analyst

    • Jan 1989 - Jan 1991

    Designed and developed an object oriented office information system, specifically the calendar and meeting scheduler application, using C++ and Actor programming languages.Performed development in client/server architecture on Local Area Networks and Wide Area Networks.

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  NCR Corporation

  • Systems Engineer

    • Jan 1987 - Jan 1989

    Installed computer systems for the retail industry.Participated in presale activities by doing presentations with the sales teams.Programmed computer systems for specific customer needs and trained customers in using the systems both in back office applications and front end utilization.