Experience

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  MassHire

  • North Shore, Lowell, Merrimack Valley

  • Northeast Healthcare Hub (NEHH) Training Manager

    • Jun 2021 - Feb 2022
    • North Shore, Lowell, Merrimack Valley

    Responsible for the coordination of NEHH training and data tracking for the initial NEHH project. The NEHH is a new organization, a consortium led by the Greater Lowell, Merrimack Valley, and North Shore Workforce Boards. Its mission is to address Northeast healthcare talent issues so that companies can find, retain, and grow talent.

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  Toxikon Corporation

  • Bedford, Massachusetts, United States

  • Business Development Manager

    • Feb 2021 - Apr 2021
    • Bedford, Massachusetts, United States

    Responsible for directly selling Toxikon's testing services, maintaining and growing existing accounts, and the management and servicing of accounts.

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  Partners Healthcare - Mass General North Shore Center for Outpatient Care

  • Danvers, MA

  • Medical Laboratory Assistant – Outpatient Laboratory Registration

    • 2017 - 2019
    • Danvers, MA

    Worked, per diem, at the highest volume NSMC public Patient Service Center with the most complex laboratory testing. Responsibilities included: maintaining and updating all documentation required by the DPH; greeting, registering, processing, and updating all necessary orders for patients; maintaining all patient future orders as well as standing orders; filing, faxing and updating orders as needed; verifying the accuracy of patient demographic information and patient insurance information in the lab information system; verifying doctor’s orders; answering all patient questions regarding lab procedures, (i.e. test turnaround time, specimen requirements, etc.). Managed laboratory supplies in order to ensure appropriate inventory and compliance.

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  Partners Healthcare - North Shore Medical Center

  • Salem, MA

  • Sales, Marketing, and Account Manager - Laboratory Services

    • 2008 - Mar 2017
    • Salem, MA

    ► Retained existing clients by successfully managing the laboratory outreach program serving as primary liaison for over 200 clients. Result: Client satisfaction survey scores greatly increased year-over-year in the areas of turnaround time, accuracy, client services, billing, knowledge etc..► Generated new clients and grew the existing client base by prospecting clients utilizing other labs and educating other clients in our testing capabilities which increased laboratory testing volume and revenue as reflected in the quarterly revenue and volume reports.► Consistently kept clients (physicians, practitioners, lab providers) informed of the ongoing lab testing changes and updates which ensured order accuracy, simplified the ordering process, and helped them order the appropriate patient tests.► Planned and forecasted the outreach program which included competitive positions, market share analysis and assessing opportunities for collaborative efforts or joint ventures

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  Idearc Media (formerly Verizon)

  • Middleton, MA

  • Advertising Account Representative 2007

    • 2006 - 2007
    • Middleton, MA

    ► Sold direct-mailed magazine advertising to local and regional businesses in the home services industries which increased advertising revenue as this was a new product offering.► Introduced the new direct mail magazine product to current advertisers which helped grow their advertising program.► Converted non-advertisers to advertisers by introducing them to the product which helped generate a new revenue stream and increase advertising sales.

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  Verizon (formerly Bell Atlantic)

  • Advertising Account Representative

    • 1992 - 2006

    ► Sold yellow page, on-line, and direct mail advertising to a variety of businesses, ranging from small start-up companies to major national corporations.► Delivered in-depth sales presentations, closed sales and managed accounts. Served as a liaison between numerous departments to ensure accuracy of product delivery.Exemplary Performance Highlights:➤ 2005 New Business Leader in region➤ 2004 and 2002: ranked 9th in region➤ 2001 New Business Sales Champion Award - for greatest number of new customers sold in the Northeast➤ 1998 and 1997 Leadership Club - Top Performing Account Executive (trips to Ritz Carlton in St. Thomas; ➤ Grand Floridian, Disney World)➤ Recognized for exceeding customer service objectives yearly.