Experience

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  Fly Now Pay Later

  • London, England, United Kingdom

  • Operation Team's Support

    • Feb 2022 - Oct 2022
    • London, England, United Kingdom

    “Fly Now Pay Later” is an alternative payments company that allows customers to instantly spread the cost of their travel over a flexible duration. We use to travel and credit data to help travel brands supercharge sales, conversion and average order value. Duties and responsibilities • Support customers by providing product and service information and resolving product and service problems.• Raising support tickets to enable tracking and resolution of customer requests.• Assisting customers with registration or account creation.• Communicating and coordinating with colleagues as necessary.• responding promptly to customer inquiries.

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  kate spade new york

  • London, England, United Kingdom

  • Customer Support / Key Opinion Leader

    • Aug 2021 - May 2022
    • London, England, United Kingdom

    • Communicating with customers through various channels.• Assisting in stock control and management.• Product Knowledge, Giving advice and guidance on product selection to customers.• Responding promptly to customer inquiries.• Performing all cashing activities, taking all payment types upon checkout.• Communicating and coordinating with colleagues as necessary.• Keeping up to date with special promotions and putting up displays.• Handling of customer information and support requests• Customer guiding and support via live chat, email, forum, and management of social media presence• Full scope online reputation management (review platforms and specialist forums)

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  Georgian Adult Education Network -N/p organization

  • Tbilisi, Georgia

  • Counsellor, Trainer -Legal issues and public relations

    • Jun 2015 - Feb 2020
    • Tbilisi, Georgia

    “Youths for successful future life” N/P organization “Georgian Adult Education Network’s” andPH International’s project• Providing non-formal education to community.• Assisting project’s target Group in reaching optimal level of knowledge in their rights.• Raising awareness about Domestic Violence, Gender equality, Human Rights (children, youth, women).• Providing consultations in different ways – in a group, as well as individually and anonymously.

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  Human rights center (HRIDC)

  • Georgia

  • Lawyer

    • May 2011 - Apr 2014
    • Georgia

    •advocate for individuals. •Providing legal advice and guidance. •present cases at court proceedings and hearings.

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  Office of Public Defender (Ombudsman) of Georgia

  • Georgia

  • Lawyer

    • May 2010 - Apr 2012
    • Georgia

    The International Organization 'UN Women' , project focused on enhancing public awareness regarding domestic violence and human rights issues.Title- Lowyer and trainer of legal issues