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Bio

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Namwinga Bwalya is a seasoned customer service professional with experience in project management, sales, and team leadership. She has a strong educational background in business administration and computer science. With expertise in Microsoft Office, she has worked in various industries, including IT and finance. Bwalya has held leadership positions, including National Customer Support Supervisor at RDG Collective and Customer Service Supervisor at iSON Technologies.

Credentials

  • diploma in computer science and level 2 business administrations
    Diploma in Business Adminstrations
    Jan, 2016
    - May, 2026

Experience

    • Zambia
    • Renewable Energy Power Generation
    • 1 - 100 Employee
    • National Customer Support Supervisor
      • Jan 2022 - Present

    • Customer Service Supervisor
      • Jan 2022 - Present

      RDG Zambia · The Vision for RDG is to Empower people. Empowerment begins by providing off-grid communities with access to clean, affordable and reliable energy.

    • Customer Service Supervisor inbound
      • Sep 2018 - Dec 2021
      • Lusaka, Zambia

    • customer associate
      • Mar 2012 - Jun 2018

    • lead generator
      • Apr 2009 - Apr 2011

Education

  • 2005 - 2007
    Evelyn Hone college
  • 2016 - 2019
    zambia open university
    Bachelor of Business Administration (B.B.A.), major
  • 2016 - 2017
    Mansfield University
    Diploma, Business Administrations

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Renewable Energy Power Generation”

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