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Namrata Shah

Advisory Customer Success Manager at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Rackspace Technology</span>
Intro Book
Results-driven professional with customer service, sales, and program management expertise.
  • Claim this Profile
Location
Burlington, Massachusetts, United Sta...
Languages
  • English -
  • Hindi -
  • Gujarati -
  • Marathi -
Skills
  • Customer Service
  • Program Management
  • Microsoft Office
  • Salesforce.Com
  • Customer Satisfaction
  • Show all
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Bio

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Namrata Shah is a seasoned professional with expertise in customer service, program management, and sales. She holds certifications in cybersecurity, project management, and generative AI from Microsoft and LinkedIn, and has a degree from Boston University.

Credentials

  • Career Essentials in Cybersecurity by Microsoft and LinkedIn
    Microsoft
    Feb, 2024
    - May, 2026
  • Career Essentials in Project Management by Microsoft and LinkedIn
    Microsoft
    Aug, 2023
    - May, 2026
  • Career Essentials in Generative AI by Microsoft and LinkedIn
    Microsoft
    Jul, 2023
    - May, 2026
  • Critical Thinking and Problem Solving
    LinkedIn
    Jul, 2023
    - May, 2026
  • What Is Generative AI?
    LinkedIn
    Jul, 2023
    - May, 2026
  • SAP Support Knowledge 2020 - Support and Success Essentials for SAP Cloud Solutions
    SAP
    Dec, 2020
    - May, 2026
  • Product Support Knowledge 2020 - Product Support Accreditation
    SAP
    Mar, 2020
    - May, 2026
  • SAP Certified Application Associate - SAP SuccessFactors Performance and Goal Management 2020
    SAP SE
    Jan, 2020
    - May, 2026
  • SAP Certified Application Associate - SAP SuccessFactors Performance and Goal Management 2021
    SAP
    Feb, 2021
    - May, 2026
  • SAP Product Knowledge 2020 - SAP SuccessFactors Legacy Reporting Expert (SFX)
    SAP
    Dec, 2020
    - May, 2026
  • SAP Product Knowledge 2020 - SAP SuccessFactors People Analytics Story Reporting Expert (SFX)
    SAP
    Dec, 2020
    - May, 2026
  • SAP Product Knowledge 2020 - SAP SuccessFactors Platform Expert (SFX)
    SAP
    Aug, 2020
    - May, 2026
  • SAP Certified Application Associate - SAP SuccessFactors Performance and Goal Management 2018
    SAP
    Mar, 2018
    - May, 2026

Experience

Education

  • 2000 - 2002
    Boston University

Suggested Services

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Industry Focus. “Technology and Software Development”

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