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Nakia Graham

Systems Administrator at TechTown
Intro Book
Detail-oriented Systems Administrator with data management expertise.
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Location
Detroit, Michigan, United States, US
Languages
  • Spanish -
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Bio

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Nakia Graham is a detail-oriented and efficient problem-solver with a passion for data-related tools and systems. She has experience as a Systems Administrator, Development Database Administrator & Stewardship Administrator, Communications Coordinator, Customer Service Representative, and Assistant Supervisor of Retail Lockbox. Nakia holds a degree in Computer Engineering from the University of Michigan and an Associate of Science in Computer Information Systems/ Web Design & Development from Henry Ford Community College.

Credentials

  • Raiser's Edge Databases
    Blackbaud
    Jan, 2017
    - Jun, 2026

Experience

  • TechTown
    • Detroit, Michigan, United States
    • Systems Administrator
      • Jan 2022 - Present
      • Detroit, Michigan, United States

      As Systems Administrator, I am pledging to be a detail-oriented, efficient problem-solver while displaying passion for data related tools and systems. Responsibilities include:~ Managing and further developing TechTown’s Zoho One platform as part of the strategy to positionTechTown as a leader in...

  • Detroit Zoological Society
    • 8450 W. 10 Mile Rd, Royal Oak, MI 48067
    • Development Database Administrator & Stewardship Administrator
      • Jun 2015 - Dec 2021
      • 8450 W. 10 Mile Rd, Royal Oak, MI 48067

      Responsible for the administration and management of DZS’ DonorPerfect, Raiser's Edge and Galaxy donor databases including the processing and entry of donor information and contributions; acknowledgement of charitable contributions; extraction of data; and user support.Responsibilities includ...

  • Adult Well-Being Services
    • 1423 Field Ave, Detroit, MI 48214
    • Communications Coordinator
      • Apr 2003 - May 2015
      • 1423 Field Ave, Detroit, MI 48214

      ~ Worked with IT staff to design SQL and Microsoft Access database for new care transitions program data~ Acquired medical encounter billing data from appropriate staff for data entry and subsequent billing~ Produced statistical and other analytic reports as appropriate and necessary~ Created new...

  • Comerica Bank
    • Customer Service Representative
      • Jan 2002 - Mar 2003

      • Performed daily operational functions, such as withdrawals, deposits, cash advance, and money exchange• Ensured that the ATM was in balance daily• Assisted other team members with complex transactions and product information and analysis • Promoted products and services relevant to customers’ b...

  • Michigan National Bank
    • Assistant Supervisor of Retail Lockbox
      • Aug 1993 - Sep 1998

      • Supervised a staff of 12 • Received mail shipments and distributed them to appropriate departments • Sorted and processed the payments within the mail shipments according to vendor specifications• Assisted other departments with processing as needed

Education

  • 2010 - 2016
    University of Michigan
  • 2006 - 2010
    Henry Ford Community College

Suggested Services

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Industry Focus. “Computer Software”

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