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Nadiia Hrabivska
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English Full professional proficiency
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German Professional working proficiency
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Polish Elementary proficiency
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Украинский Native or bilingual proficiency
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Русский Native or bilingual proficiency
Bio
Experience
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United States
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Advertising Services
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100 - 200 Employee
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Deputy AM Team Lead
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Oct 2022 - Present
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Digital Account Manager
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May 2021 - Present
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Weblium
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Technical Support
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Jun 2019 - Apr 2021
- Analyze users' needs and support them on their way to creating a website - Provide technical assistance and troubleshoot any issues that may occur - Write detailed guides for the Help Center in English and Ukrainian - Report bugs and users' requests to the dev team - Onboard newcomers to the support team - Translate Weblium editor into Russian and Ukrainian
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Wizz Air
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Hungary
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Airlines and Aviation
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700 & Above Employee
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Customer Support Representative
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Jan 2019 - Jun 2019
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Украина
- Received incoming calls from airline customers from all over the world - Advised clients according to the airline rules
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Wessels
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Нюрнберг, Бавария, Германия
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Hostess
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Aug 2018 - Oct 2018
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Нюрнберг, Бавария, Германия
- Welcomed visitors to the restaurant, advised them on all possible issues and received calls for booking table - Gained expertise in communication with foreigners
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Education
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2019 - 2021Taras Shevchenko National University of Kyiv
Master's degree, German Studies and Translation -
2015 - 2019
Taras Shevchenko National University of Kyiv
Bachelor's degree, English Philology and Translation
Suggested Services
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Industry Focus. “Advertising Services”
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