Experience

SmartyAds

• United States
• Advertising Services
• 1 - 100 Employee

• Deputy AM Team Lead

  • Oct 2022 - Present

• Digital Account Manager

  • May 2021 - Present



Weblium

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Technical Support

  • Jun 2019 - Apr 2021

  - Analyze users' needs and support them on their way to creating a website - Provide technical assistance and troubleshoot any issues that may occur - Write detailed guides for the Help Center in English and Ukrainian - Report bugs and users' requests to the dev team - Onboard newcomers to the support team - Translate Weblium editor into Russian and Ukrainian - Analyze users' needs and support them on their way to creating a website - Provide technical assistance and troubleshoot any issues that may occur - Write detailed guides for the Help Center in English and Ukrainian - Report bugs and users' requests to the dev team - Onboard newcomers to the support team - Translate Weblium editor into Russian and Ukrainian



Wizz Air

• Hungary
• Airlines and Aviation
• 700 & Above Employee

• Customer Support Representative

  • Jan 2019 - Jun 2019

  - Received incoming calls from airline customers from all over the world - Advised clients according to the airline rules - Received incoming calls from airline customers from all over the world - Advised clients according to the airline rules



Wessels

• Нюрнберг, Бавария, Германия

• Hostess

  • Aug 2018 - Oct 2018

  - Welcomed visitors to the restaurant, advised them on all possible issues and received calls for booking table - Gained expertise in communication with foreigners - Welcomed visitors to the restaurant, advised them on all possible issues and received calls for booking table - Gained expertise in communication with foreigners