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Nadia Babyonyshev profile image

Nadia Babyonyshev

Enumerator at U.S. Census Bureau
Intro Book
Nadia Babyonyshev, a seasoned customer service professional, holds a Master's Certificate in Non-Profit/Public/Organizational Management from Rhode Island College and a Bachelor's degree in Psychology from Massachusetts College of Liberal Arts, with expertise in languages, skills, and experience in various roles.
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Location
Brookline, Massachusetts, United States, US
Languages
  • Russian Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency
  • Hebrew Limited working proficiency
Skills
  • Customer Service
  • Customer Support
  • Salesforce.Com
  • Administrative Assistance
  • Saus
  • Show all
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Bio

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Topline AI
Nadia Babyonyshev is a skilled professional with a strong background in customer service and sales. She has experience working in various roles, including Customer Service Sales Specialist, Technician Services, and Call Center Supervisor. Nadia has a strong educational foundation, having earned a Master's Certificate in Non-Profit/Public/Organizational Management from Rhode Island College and a Bachelor's degree in Psychology from Massachusetts College of Liberal Arts. With proficiency in multiple languages, including Russian, English, Spanish, and Hebrew, Nadia is well-equipped to communicate effectively with diverse clients and teams.

Experience

  • U.S. Census Bureau
    • Boston, Massachusetts, United States
    • Enumerator
      • Aug 2020 - Oct 2020
      • Boston, Massachusetts, United States

  • MaidPro
    • Greater Boston
    • Customer Service Sales Specialist
      • Feb 2019 - Oct 2019
      • Greater Boston

      Took calls, transferred or registered them for cleanings. Hit above average percentages of routine house cleaning services. De escalated serious situation and assisted in follow ups to special needs cases. Provided international assistance to dozens of on site and in the field crews as well as met in office with to be branch owners.

  • Vecna Robotics
    • Cambridge, Massachusetts
    • Technician services
      • Sep 2017 - Jul 2018
      • Cambridge, Massachusetts

      Technician inbound calling. Personally technician assembly trained for remote calibration and installation assistance. VA out reach and government system update and input. Contacting government sites for on site follow up.

  • BMC HealthNet Plan/Well Sense Health Plan
    • Charlestown, Massachusetts
    • Inbound call
      • Nov 2016 - May 2017
      • Charlestown, Massachusetts

      Assisted members in all aspects with professional and above par follow up.

  • Telefund, Inc.
    • Greater Boston Area
    • Call Center Supervisor
      • Feb 2009 - Nov 2016
      • Greater Boston Area

      Inbound and outbound caller for a variety of nonprofit membership renewals and senior voting assistance. Two years as supervisor; surpassing expected fundraising goal, while also providing excellent customer support. Handing deescalation cases with exceptional follow up. Interviewing, hiring and training more then doubling the office proficiency.

Education

  • 2013 - 2015
    Rhode Island College
    Non-Profit/Public/Organizational Management, 3.5
  • 2008 - 2012
    Massachusetts College of Liberal Arts
    Bachelor's degree, PSYCHOLOGY

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Human Resources”

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