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Nadeem Heera is a seasoned professional with a strong background in management, finance, and customer service. With experience in various industries, including hospitality, retail, and finance, he has developed a unique blend of skills that enable him to excel in different roles. He is proficient in multiple languages, including French and English, and has a solid educational foundation in accounting and business.

Experience

    • Service Consultant
      • Oct 2021 - Present
      • Mauritius

  • Indépendant
    • Mauritius
    • Freelance Photographer & editor
      • Aug 2020 - Present
      • Mauritius

    • Accounts Receivable Supervisor
      • Jan 2018 - Jul 2020
      • Mauritius

  • Accenture
    • Ebene, Mauritius
    • Credit Controller / Team Lead
      • Oct 2015 - Dec 2017
      • Ebene, Mauritius

      - managed a variety of clients including major large corporations.- Coached staff on the processes, how to negotiate with clients, reviewing and assessing the credit history of clients.- took on an acting Supervisor role during the integration of the company and during this time, was able to deliver on results,KPIs, boosting team morale * made the team excel and a successful transition from TNT to Accenture on the project.- Compiling reports for management and the clients and constantly liaising with related Depts to help improve our processes.

  • TNT
    • Ebene, Ile Maurice
    • Credit Controller
      • Mar 2014 - Sep 2015
      • Ebene, Ile Maurice

      - Credit Control and Collections for TNT Australia.- Coaching- Was part of a team that started the first Credit Control/ Collections project for TNT Business Solutions in Mauritius. It turned out to be a massive success that opened the gateway for more such projects to be migrated to Mauritius - which allowed me to coach more people and share the knowledge I had acquired.

  • Yum! Brands
    • Wembley, London, UK
    • Shift Manager KFC UK Wembley
      • 2007 - 2012
      • Wembley, London, UK

      - Started out as a cashier and then learnt all the different aspects of the restaurant.- Did courses and training in Hospitality, Food and Health Safety, Restaurant Auditing and Management.- Became one of the youngest Shift Managers in the London- I managed to break the Sales Record for that Restaurant Twice.- And I also worked around and outside London during my initiation as a manager.- Duties involves : managing stock, finances, in-store auditing, recruitment. Making sure the Team was always well coached and motivated. Giving the best Customer Service possible every day. I also contributed to make Sales Grow in the Restaurant and helped others grow career-wise.

    • Steward
      • Jan 2006 - Sep 2009
      • London, UK

      Worked part time for a number of years in this amazing company, which took me on an array of events where I worked as steward and host. This included Football Matches, cup finals, horse-racing events, music festivals among many others

    • Accounts Clerk
      • 2005 - 2005
      • London UK

      Worked as an Accounts Clerk in this company that hired costumes to Events, Movie setsand Theatre. Mainly worked on receivables and processing invoices

  • KPMG Mauritius
    • Port Louis, Mauritius
    • Accounts/ Audit assistant
      • 2003 - 2003
      • Port Louis, Mauritius

      My First job after college - as a Trainee in Accounts & Audit for 6 months in KPMG beforeI departed to UK.

Education

  • 2020 - 2022
    Open University of Mauritius
    Bachelor of Science - BS, Applied ICT with specialisation
  • 2005 - 2008
    Boston Business School, London
    Bachelor’s Degree, ACCA
  • 2003 - 2003
    Private Tuition
    Associate’s Degree, London Chambers of Commerce and Industry
  • 1996 - 2002
    Royal College of Port Louis, Mauritius
    High School, Economics, Accounting, Maths , French Sub and General Paper ( English )

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