Experience

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  Venture Cooperative

  • New York, United States

  • Venture Fellow

    • Mar 2024 - Present
    • New York, United States

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  nirvanaHealth | RxAdvance

  • Boston, Massachusetts, United States

  • Business Analyst - Operations

    • Jul 2022 - Present
    • Boston, Massachusetts, United States

    Engaged and coordinated as the exclusive liaison for a B2B client account functioning as the single point of contact and expertly handling all client inquiries, requests, and concerns while nurturing and enhancing client relationships. Successfully executed one of the largest expansion projects, migrating nearly 500,000 members onto Pharmacy Benefit Management platform within six months, by managing the complete integration and product confguration lifecycle, including product requirement gathering, analysis and reporting, and quality assurance, while engaging with various vendors and cross-functional teams, including technology, compliance, and beneft management. Reported project status and progress to senior leadership and clients.Analyze intricate customer data, providing frequent reports and valuable insights to senior leadership and client, effectively showcasing the quantifiable impact of customer success endeavors.Collaborate closely with cross-functional teams, such as product, clinical, and support, to promptly resolve customer issues and drive exceptional customer successBuilt a preferred drug identifer tool based on the National Drug Code (NDC) using R and MySQL to help identify the next closest available drug for a member at a pharmacy. Integrated this tool into both our web and mobile platform, resulting in a 16% increase in our Net Promoter Score (NPS), a 4% increase in our platform engagement, and user traffic.

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  Cornell Johnson Graduate School of Management

  • Ithaca, New York, United States

  • Graduate Student Research Assistant - Data Analytics

    • Jan 2022 - Jun 2022
    • Ithaca, New York, United States

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  Embel Technologies Pvt Ltd

  • India

  • Associate Product Manager Intern

    • Jan 2021 - Jun 2021
    • India

    1) Led a team of 8 developers to design and launch a new IoT product category (microcontrollers & microprocessors); performed user analysis and market study to build a viable MVP, Increased product performance by 65% to markets average. 2) Built a product roadmap to monitor complete product lifecycle; set KPIs and wrote product requirement documents, also conducted a strategic review. 3) Coordinated launch with the marketing team to deliver an initial MVP, introduced product resulted in 35% increase in new user acquisition for Embe

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  UPL

  • India

  • Technical Project manager Intern

    • Aug 2020 - Feb 2021
    • India

    1) Worked under UPL Robotics R&D department on a project Automated system for seed drilling and fertilizer supply worth INR 300,000.2) Responsible for the technical aspect , worked on interfacing different complex industry standard sensors on microcontroller.