Bio
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Topline AI
Nabil Hoteit is a seasoned IT professional with extensive experience in team leadership, team management, ITIL, and technical support. He has worked in various roles, including Cyber Security Specialist, Senior IT helpdesk Technician, Desktop Support Engineer, and System Engineer. Nabil holds a Bachelor's degree in Information Technology from The Open University and Arab Open University - Lebanon. He is certified in various areas, including CompTIA Security+, AWS Certified Solutions Architect - Associate, and Proofpoint Certified Identity Threat Specialist 2023.
Credentials
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Five Biggest Mistakes of Cybersecurity Programs
LinkedInApr, 2023- Apr, 2026 -
Proofpoint Security Awareness Training: Platform – Level 1
Proofpoint Inc.Dec, 2022- Apr, 2026 -
Creative Problem Solving for Technologists
LinkedInOct, 2022- Apr, 2026 -
Cybersecurity Awareness: Cybersecurity Terminology
LinkedInSep, 2022- Apr, 2026 -
AWS Partner: Accreditation (Technical)
Amazon Web Services (AWS)Jul, 2022- Apr, 2026 -
AWS Certified Solutions Architect - Associate (SAA-C02) Cert Prep: 1 Cloud Services Overview
LinkedInJun, 2022- Apr, 2026 -
Learning Security Metrics
LinkedInFeb, 2022- Apr, 2026 -
CompTIA Security+ (SY0-601) Cert Prep: 9 Operations and Incident Response
LinkedInJan, 2022- Apr, 2026 -
Cybersecurity at Work
LinkedInDec, 2021- Apr, 2026 -
Windows 11 for IT Pros First Look: Supporting Users
LinkedInDec, 2021- Apr, 2026 -
UX Design: 2 Analyzing User Data
LinkedInFeb, 2020- Apr, 2026 -
Windows 10: Manage Updates and Recovery
LinkedInFeb, 2020- Apr, 2026 -
Learn System Center 2016: Operations Manager
LinkedInJan, 2020- Apr, 2026 -
Learning PowerShell for Windows Server Administration
LinkedInJan, 2020- Apr, 2026 -
Learning Ransomware Countermeasures
LinkedInJan, 2020- Apr, 2026 -
Problem Solving Techniques
LinkedInJan, 2020- Apr, 2026 -
Windows 10: Networking
LinkedInOct, 2019- Apr, 2026 -
Customer Service: Preventing Turnover
LinkedInSep, 2019- Apr, 2026 -
Customer Service: Working in a Customer Contact Center
LinkedInSep, 2019- Apr, 2026 -
Prepare for CompTIA Server+ (SK0-004) Certification
LinkedInSep, 2019- Apr, 2026 -
Tips for Writing Business Emails
LinkedInAug, 2019- Apr, 2026 -
IT Security Foundations: Operating System Security
LinkedInJul, 2019- Apr, 2026 -
Learning Windows 10 Deployment with Microsoft Deployment Toolkit 2013
LinkedInJul, 2019- Apr, 2026 -
Project Management Simplified
LinkedInJul, 2019- Apr, 2026 -
Windows 10: Plan Desktop and Device Deployment
LinkedInJul, 2019- Apr, 2026 -
Learning Office 365
LinkedInJun, 2019- Apr, 2026 -
Windows Server 2016: Active Directory Enterprise Infrastructure
LinkedInJun, 2019- Apr, 2026 -
Windows Server 2016: File Services
LinkedInJun, 2019- Apr, 2026 -
Windows Server 2016: Installation and Configuration
LinkedInJun, 2019- Apr, 2026 -
Critical Thinking
LinkedInFeb, 2019- Apr, 2026 -
Enhancing Your Productivity
LinkedInFeb, 2019- Apr, 2026 -
Become an IT Support Technician
LinkedInJan, 2019- Apr, 2026 -
Advance Your Skills as an IT Help Desk Specialist
LinkedInDec, 2018- Apr, 2026 -
Decision-Making Strategies
LinkedInDec, 2018- Apr, 2026 -
Innovative Customer Service Techniques
LinkedInDec, 2018- Apr, 2026 -
Building a Flexible Career
LinkedInNov, 2018- Apr, 2026 -
Business Etiquette: Phone, Email, and Text
LinkedInNov, 2018- Apr, 2026 -
Communicating Across Cultures
LinkedInNov, 2018- Apr, 2026 -
Communicating with Confidence
LinkedInNov, 2018- Apr, 2026 -
CompTIA Server+ (SK0-004) Cert Prep: 6 Disaster Recovery
LinkedInNov, 2018- Apr, 2026 -
CompTIA Server+ (SK0-004) Cert Prep: 7 Troubleshooting
LinkedInNov, 2018- Apr, 2026 -
Configuration Manager: Configure and Maintain a Management Infrastructure
LinkedInNov, 2018- Apr, 2026 -
Cybersecurity for Small and Medium Businesses: Essential Training
LinkedInNov, 2018- Apr, 2026 -
Going Paperless: Start to Finish
LinkedInNov, 2018- Apr, 2026 -
Having Difficult Conversations
LinkedInNov, 2018- Apr, 2026 -
Improving Your Listening Skills
LinkedInNov, 2018- Apr, 2026 -
IT Service Desk Careers and Certifications: First Steps
LinkedInNov, 2018- Apr, 2026 -
IT Service Desk: Customer Service Fundamentals
LinkedInNov, 2018- Apr, 2026 -
Learning Agility
LinkedInNov, 2018- Apr, 2026 -
Learning from Failure
LinkedInNov, 2018- Apr, 2026 -
Listening to Customers
LinkedInNov, 2018- Apr, 2026 -
Mastering Common Interview Questions
LinkedInNov, 2018- Apr, 2026 -
Microsoft Azure: Architecting Azure Infrastructure
LinkedInNov, 2018- Apr, 2026 -
Migrating from Windows 7 to Windows 10
LinkedInNov, 2018- Apr, 2026 -
Organizing Your Office for Maximum Efficiency
LinkedInNov, 2018- Apr, 2026 -
Putting ITIL® into Practice: Problem Management Techniques
LinkedInNov, 2018- Apr, 2026 -
SSCP Cert Prep: The Basics
LinkedInNov, 2018- Apr, 2026 -
Troubleshooting Common PC Issues for Users
LinkedInNov, 2018- Apr, 2026 -
Windows 10: Administration
LinkedInNov, 2018- Apr, 2026 -
Working Remotely
LinkedInNov, 2018- Apr, 2026 -
Writing Email
LinkedInNov, 2018- Apr, 2026 -
Proofpoint Certified Identity Threat Specialist 2023
ProofpointJan, 2024- Apr, 2026 -
Proofpoint Certified Insider Threat Specialist 2023
ProofpointApr, 2023- Apr, 2026 -
Proofpoint Certified Phishing Specialist 2022
ProofpointJan, 2023- Apr, 2026
Experience
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-
United States
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Information Technology & Services
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100 - 200 Employee
-
Cyber Security Specialist
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Feb 2022 - Present
-
-
Senior IT helpdesk Technician
-
Mar 2020 - Feb 2022
-
Elara Caring
-
United States
-
Sr. IT Helpdesk technician
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Mar 2020 - Jan 2022
-
United States
-
City of Carrollton
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Carrollton, Texas
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Desktop Support Engineer
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Oct 2019 - Dec 2019
-
Carrollton, Texas
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Cardtronics
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Frisco, Texas
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Windows 10 consultant
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Sep 2019 - Oct 2019
-
Frisco, Texas
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HCL Technologies
-
United States
-
Desktop Support Engineer
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Jul 2019 - Aug 2019
-
United States
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TEKsystems
-
plano,texas
-
System Engineer
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Mar 2019 - Aug 2019
-
plano,texas
-
-
Jordan
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Banking
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700 & Above Employee
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Senior Infrastructure Specialist
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Mar 2005 - Jun 2018
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Infrastructure Specialist
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Jan 2000 - Nov 2005
-
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Computer Operations Specialist - Mainframe
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Mar 1983 - Jan 2000
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Lebanon
-
Education
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2002 - 2007The Open University
Bachelor's degree, Information Technology -
2002 - 2007Arab open university - lebanon
Bachelor's degree, Information Technology
Suggested Services
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Industry Focus. “Computer and Network Security”
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References
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