Bio
Experience
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United Kingdom
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Software Development
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100 - 200 Employee
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Technical Account Manager (TAM)
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Feb 2023 - Present
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Senior Business Analyst
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Mar 2009 - Present
Responsible for day-to-day supporting E-application(s) users and make sure solutions well delivered on time, create and setup quantitative and qualitative reports for internal and external needs, translate user IT needs into implementable, testable system requirements, and do model business processes to help end-users identify and resolve issues before requesting IT support, and do the software test tasks for new applications.
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Itkan LTD
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Damascuse
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Computer Engineer
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Jul 2008 - Jan 2009
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Damascuse
Responsible for communications and business correspondence with companies argument, and progress on completing the procedures of the State and the tender preparation of all documentation required by the tender book.This company was working in:- Airfield lighting systems.- Aircraft Arresting System.
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Website Administrator
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Aug 2007 - Jun 2008
Worked as a coordinator of a group of data enters and content auditors, Responsible for day-to-day supporting/testing for E-applications and an assistant to the IT coordinator in the issues related to the management information systems we rely on in eSyria project.
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Education
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2002 - 2007Damascus University
Bachelor degree, Computer Engineering and Automation Systems
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