Experience

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  The TNS Group

  • New York

  • IT Contractor

    • Aug 2018 - Present
    • New York

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  MSI Net Inc

  • Brooklyn, New York

  • Server Administrator Consultant

    • Dec 2016 - Present
    • Brooklyn, New York

    • • Manage cloud and local backups and over all server support. • Allocated space for all local and cloud back up on all client servers (Windows 2008 and 2012)• Provided end user support over the phone and on site. • Troubleshot network switches, access points and firewalls for clients.• Hardware and software deployment• Added users and updated and changed folder permissions as needed within Active Directory

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  Church Pension Group

  • Greater New York City Area

  • Consultant

    • Aug 2015 - Apr 2016
    • Greater New York City Area

    • Software deployment using Landesk software• Virtual machine deployment• Windows 8.1 experience• Installed VM Ware Fusion to provide a windows environment on Mac computers

• 

  Weill Cornell Medical College

  • Computer technician II

    • Dec 2009 - Aug 2015

    • Provide software, hardware, and network support over the phone and in person.• Work in network closets with punch downs and crossover cables to assure network connectivity for faculty and students.• Documenting and updating call tickets in an incident management system.• Handle moves, add and changes for PCs, MACs and printers.• Windows 8.1 experienceComputer Support Technician (2011 to 2013) • Provide software, hardware, and network support over the phone and in person.• Work in network closets with punch downs and crossover cables to assure network connectivity for faculty and students.• Documenting and updating call tickets in an incident management system.• Handle moves, add and changes for PCs, MACs and printers. Computer Assistant (2010 to 2011)• Replaced hardware and connected various devices to the network. • Answered any technical questions our users may have concerning their hardware or software issues.• Set up new and previous users on various email clients.• Addressed various PC, MAC and printer issues.Intern (2009 to 2010)• Installed encryption software on laptops and desktops supported by the university.• Connected laptops and desktops to Cornell’s network and added various devices to the domain. Assisted other technicians in the removal of viruses and malware from laptops and desktops supported by the university.

• 

  United States Marine Corps

  • Brooklyn, New York

  • Administrative clerk

    • May 2007 - May 2015
    • Brooklyn, New York