Experience

• 

  Zambia Metrology Agency

  • Manager - Quality Assurance

    • Feb 2019 - Present

  • Senior Quality Assurance Officer

    • Jan 2018 - Jan 2019

• 

  Zambia Bureau of Standards

  • Government Relations Services
  • 100 - 200 Employee

  • Senior Quality Assurance Officer

    • Oct 2016 - Dec 2017

    Oversee the development,implementation,and maintenance of the Laboratory Quality Management System for the Zambia Bureau of Standards Metrology Laboratories complying with the international standard, ISO/IEC 17025Key Responsibilities Oversee the development, implementation, and maintenance of the Laboratory Quality Management System (QMS) for all 7 National Metrology Laboratories complying with the international standard, ISO/IEC 17025 Lead and facilitate the development and implementation Standard Operating Procedures (SOPs) in line with the International Standard ISO/IEC 17025 Plan and Conduct Quality Audits in line with the International Standard ISO/IEC 17025 to assess compliance of implemented SOPs. Undertake Corrective Actions (CA) on areas deviating from documented and implemented standard operating procedures to ensure compliance to the ISO/IEC 17025 International Standard Identify areas requiring continuous improvement and undertake appropriate action Analysis of customer feedback and undertake appropriate action to ensure total customer satisfaction Maintenance of all Quality related documentation Instill periodic reorientation of job responsibilities and up-skill staff competence through Quality Improvement talks  Training and Consultancy in Quality Assurance as per institutional mandate

  • Temperature and Electrical Metrologist

    • Sep 2008 - Sep 2016

    My responsibilities include:1. Maintenance and calibration of National Measurement Standards for Temperature and Electricity2. In-house and on-site calibration of Industrial Measurement Equipment3. Development and improvement of Standard operating procedures for Temperature and Electrical metrology4. Training in Occupational Health and Safety,Electrical, Temperature and General Metrology