Experience

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  OBSIDI By BPTN

  • Lusaka Province, Zambia

  • Product Owner

    • Aug 2022 - Present
    • Lusaka Province, Zambia

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  Diamond Mesh Enterprises

  • Lusaka

  • IT Consultant

    • Jul 2017 - Present
    • Lusaka

    Improving structure and efficiency in various organizations through information technology.

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  Agripredict LTD

  • IT Project Manager

    • Jan 2018 - 2019

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  iDE Zambia

  • Zambia

  • IT Project Manager/Scrum Master

    • Sep 2016 - Jul 2017
    • Zambia

    Essential Duties:Strongly serving and supporting the Product Owner and Development Team in their quest to do everything possible to delight customersProviding all support to the team using a servant leadership style and leading by example.Guiding and Coaching the Scrum Team and organization on how to use Agile/Scrum practices and values to delight customersGuiding and Coaching both the Scrum Team and the Development team on how to get the most of out self organizationGuiding and Coaching both the Scrum Team and the Development team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworksAssessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organizationRemoving impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.Facilitating getting the work done without coercion, assigning, or dictating the work.Facilitating discussion, decision making, and conflict resolutionAssisting with internal and external communication, improving transparency, and radiating informationSupporting and educating the Product Owner, especially with respect to refining(aka grooming) and managing the product backlog.

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  SPRY Consult Limited

  • Zambia

  • Security Expert

    • Nov 2014 - Sep 2016
    • Zambia

    -Confer with users to discuss issues such as computer data access needs, security violations, and programming changes.-Document computer security and emergency measures policies, procedures, and tests.-Train users and promote security awareness to ensure system security and to improve server and network efficiency.-Coordinate implementation of computer system plan with establishment personnel and outside vendors.-Monitor use of data files and regulate access to safeguard information in computer files.-Modify computer security files to incorporate new software, correct errors, or change individual access status.-Perform risk assessments and execute tests of data processing system to ensure functioning of data processing activities and security measures.-Develop plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs.-Monitor current reports of computer viruses to determine when to update virus protection systems.-Encrypt data transmissions and erect firewalls to conceal confidential information as it is being transmitted and to keep out tainted digital transfers.-Review violations of computer security procedures and discuss procedures with violators to ensure violations are not repeated.-Maintain permanent fleet cryptologic and carry-on direct support systems required in special land, sea surface and subsurface operations.

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  Touch4Pay LTD Zambia

  • Lusaka, Zambia

  • Project Manager

    • Mar 2014 - Jul 2014
    • Lusaka, Zambia

    Responsible for project coordination including planning and implementing content across allwork flows while ensuring that security, risk and compliance requirements were met.● Planned, directed and co-ordinated activities of deployment of Touch4Pay Terminals andSystems Integration.● Planned and scheduled project timelines and milestones using Agile Framework.● Reported progress to all stakeholders through Sprint Burn-Down Reports, Iteration Burn-Down Reports,and velocity target updates.● Wrote User Stories based on the requirements gathered from all the stake holders.● Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums orStandups, Sprint Check-In, Sprint Review & Retrospective.● Operated in 4 week sprints with flexibility on length based on immediate functionality concerns.● Managed vendor relationships.● Developed and presented reports on project progress.● Maintained communication with project stakeholders and managed expectations.

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  TEKsystems

  • Washington Hospital Center Sys Admin Intel Specialist

    • Jan 2009 - Jan 2010

    • Supported 5000 users while on a team of 6• Migration of approximately 5000 computers from novell to active directory to include real time migration support.• Interface with Medstar medical staff to complete PC inventory by running scripts on individual PCs to collect identifying information. Input and process collected information via spreadsheet applications that are delivered to customer.• Provide IT support to remote sites across Maryland and Washington D.C.• Participate in twice daily conference calls with customer team to present any issues, outstanding task orders as well as elevating task orders, as necessary.• Used Altiris software respond to tickets filed in by users. Handled approximately 12 tickets a day.• Resolved user problems by either phone or desk side vists.• Installed, configured, and troubleshot Windows XP, 2000,and 2003 operating systems.• Configured hardware and software on new IBM ThinkPad computers.• Troubleshot HP LaserJet, DeskJet Printers and Xerox printers.• Troubleshot Lotus notes, Softmed and Citirix software prior to active directory migration.

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  MedStar Washington Hospital Center

  • Desktop Support Technician

    • 2009 - 2009

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  TrainACE

  • Student

    • 2007 - 2007