Experience

• 

  The Post Newspapers

  • Regional Manager

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  Zambia Revenue Authority (ZRA)

  • Lusaka Province, Zambia

  • Officer of Customs

    • Jul 2018 - Present
    • Lusaka Province, Zambia

    - Rules of Origin for various trade agreements - Classification and Valuation applications and appeals - Customs mutual administrative assistance - Trade policy formulations- Customs legislation and procedure updates - Customs systems updates - Trade facilitation and economic integration

• 

  Care International In Zambia (Live Well Social Enterprise)

  • Chipata

  • Regional Manager

    • Apr 2018 - Jul 2018
    • Chipata

    -Manage the Regional Office affairs and staff-Train Community Health Workers on various products and Sales skills -Conduct Market activations and canvassing around the various communities - Make sure banking is carried out by sales officers - Be the company liaison in all regional interactions

• 

  Care International Zambia (Live Well Social Enterprise)

  • Lusaka

  • Sales Officer

    • Jan 2017 - Apr 2018
    • Lusaka

    -Teach various Sales techniques to Community Health Entrepreneurs-Sensitive Community Health workers on the various products in the Live Well product basket.-Restock Community Health Entrepreneurs - Carry market activations in various rural areas.- Run monthly price Cheques on competitor products

• 

  The Post Newspapers

  • Lusaka

  • Customer Account Executive

    • Aug 2014 - Jan 2017
    • Lusaka

    • Provide advertising services to new and existing clients. • Identifying and managing potential distributors, vendors and sales agents. • Liaising with both marketing and production departments. • Using online social media sites to profile organisations and develop leads. • Speaking to decision makers within defined business sectors. • Attending forums, events and conferences. • Giving PowerPoint presentations to potential new clients. • Familiar with contracts, creative proposals and administrative queries. • Collection of Payment (cash or cheque) from accounts that are due• Issuing Quotations to clients• Prepare Income reports for income generated in a month for advertising and finance manager

• 

  Bokomo Zambia Limited

  • Sales Executive

    • Jun 2013 - Jul 2014

    • Product promotion (Ceres, Bokomo, John West, Moirs, Safari, Heinz, HP sauces, Wellingtons, Pasta Grande, Puccini etc.)• Establishing trust and a good relationship with all key clients. And maintaining these relationships• Reaching and exceeding the monthly sales target• Ensure there is no asymmetric information between clients and management.• Grow the business (find new clients and get existing clients buy more)• Generating Sales in the field• Collection of Payment (cash or cheque) from accounts that are due• Taking down of new order from clients• Deliver and collect credit application forms from clients• Make sure credit notes are delivered to customers that have returned some goods.• Monitor our product positioning in the market by running a S.W.O.T analysis against competitor products and compare pricing.

• 

  DHL Zambia

  • Lusaka

  • Sales Representative

    • Mar 2013 - Jun 2013
    • Lusaka

    • Achieve sales and customer service objectives• Selling services and increased the profit margin• Planning sales strategies• Performed all administrative tasks as per guidelines to account opening• Worked as a liaison between management and customers• Play an important role in defining key market segments• Conducted reference and background checks for the organization• Managed clients' staffing requirements• Developed business relations with industry contacts for providing best customer services• Documented sales plans and distributed them to the concerned departments