Experience

• 

  FSD Zambia

  • Zambia
  • Financial Services
  • 1 - 100 Employee

  • Digital Innovation/ Policy and Regulation Specialist

    • Apr 2023 - Present

  • Digital Financial Services Officer

    • Nov 2019 - Present

    Providing inclusive Digital Financial Services (DFS) that reach more people at a lower cost, with great convenience and easy access through supporting market development.This entails engaging in DFS and mobile money market enhancements to increase the adoption and utilization of digital financial services for financial inclusion.The position involves working closely with Banks, financial service providers, Mobile Network providers, Mobile Money providers, Regulators and key institutions particularly Bank of Zambia (BoZ), Ministry of Finance (MoF) and Zambia Information and Communications Technology Authority (ZICTA)

• 

  Atlas Mara Zambia Ltd.

  • Lusaka

  • Merchant Aquistion Officer

    • Jan 2018 - Nov 2019
    • Lusaka

    • Pioneering Point of Sale machines for FBZ• Acquisition of merchants• Ensuring full utilization of the product• Portfolio Management of existing and new Merchants• Staff and Customer training• Identifying cross selling opportunities• Present appropriate company products and service offerings• Maintenance of Terminal and Merchant Id’s and Merchant Service Charges• Handling customer queries. • Submission on BOZ monthly reports

• 

  Finance Bank(Z) Plc

  • Lusaka, Zambia

  • Officer-Merchant Acquiring

    • Jun 2016 - Dec 2017
    • Lusaka, Zambia

• 

  United Bank for Africa (z) Ltd

  • Acacia park, Lusaka Zambia

  • E-Banking Solution Sales

    • May 2014 - Jun 2016
    • Acacia park, Lusaka Zambia

    • Grow the bank’s collection and payment business through the recruitment of new customers to specific targets.• Identify cross selling opportunities to sell bank’s products through effective relationship management.• Conduct training sessions for both market facing and back office staff and ensure they are adequately knowledgeable.• Ensure full utilization of all e-products products deployed to customers.• Be responsible for managing existing and new relationships.