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Mutimba Mazwi

Kitchen and Restaurant Operations at Chaminuka
Intro Book
Mutimba Mazwi is a seasoned hospitality professional with 24+ years of experience in event planning, management, and customer service, holding various roles in Zambia.
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Location
Lusaka, Lusaka Province, Zambia, ZM
Skills
  • Event Planning
  • Management
  • Customer Service
  • Strategic Planning
  • Public Relations
  • Show all
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Bio

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I am Mutimba Mazwi, based in Lusaka, Zambia, with over 23 years of extensive experience in event planning and management. Currently, I serve as the Social Media Sales & Reservations Manager at Chaminuka, where I've honed my skills in guest relations, product development, and corporate sales for the past 17 years. Prior to this, I was the Events & Banqueting Manager, focusing on team coordination and supplier relationships. I hold a degree in Journalism from the University of Zambia, which has enriched my communication abilities. I am proficient in several languages and possess strong skills in strategic planning, public relations, and customer service. My passion lies in creating memorable events and enhancing guest experiences in the tourism sector.

Experience

  • Chaminuka
    • Lusaka, Lusaka Province, Zambia
    • Kitchen and Restaurant Operations
      • Jan 2020 - Present
      • Lusaka, Lusaka Province, Zambia

      Over 24 years industry experience covering fast-casual, upscale casual and fine dining. Roles covering various aspects of Event Planning and co-ordination, restaurant and kitchen operations and management. Human resources and staff development. A passion for wide array of beverages, including espressos, lattes, tea, coffee. Passion for BBQ

  • Chaminuka
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Social Media Sales & Reservations
      • Jan 2006 - May 2023

      - Social media sales and marketing- Guest relations and communications- Product development and promotions- Corporate and group sales- Back-of-House and Front-of House co-ordination- General and related leisure and entertainment tasks

    • Events & Banqueting Manager
      • Jan 2000 - Dec 2006

      - Team co-ordination and management- Menu design and special needs- Procurement and stock management- Supplier relationships management, including payments.- Special needs.

Education

  • 2008 - 2009
    University of Zambia
    Journalism

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