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Bio

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Mutia Riki Mandasari is a seasoned business professional with expertise in telecommunications, marketing, and management. She has managed company interactions to optimize profitability and customer satisfaction, and has experience in crm, sales, and market research. She holds a Master's degree in Marketing/Marketing Management and a Bachelor's degree in Industrial Engineering from reputable institutions.

Experience

  • Kanmo Retail Group
    • Greater Jakarta Area, Indonesia
    • Associate CRM Manager
      • Aug 2014 - Nov 2015
      • Greater Jakarta Area, Indonesia

      Managing a company’s interactions with customers, clients and sales prospects to optimize profitability, revenue and customer satisfaction by organizing the enterprise around customer segments, fostering customer-satisfying behaviors and linking processes from customers through suppliers.

  • Telkomsel
    • Palembang Area, South Sumatera, Indonesia
    • Service Quality
      • Sep 2008 - May 2013
      • Palembang Area, South Sumatera, Indonesia

Education

  • 2005 - 2007
    Sekolah Tinggi Manajemen PPM
    Master's degree, Marketing/Marketing Management, General
  • 2000 - 2004
    Universitas Trisakti
    Bachelor's degree, Industrial Engineering

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail”

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