Experience

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  ECSTAL PLANT HIRE LIMITED

  • Lusaka, Lusaka Province, Zambia

  • Stores & Parts Manager

    • Dec 2022 - Present
    • Lusaka, Lusaka Province, Zambia

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  TRIDENT COMMERCIALS LIMITED

  • Lusaka

  • Sales and Marketing Executive

    • Aug 2015 - Present
    • Lusaka

    Selling of Spare parts for tracks e.g Volvo and Scania• Acquire new customers• Improve customer service quality and delivery• Establish strategic Business relationships with customers and lead customers• Ensure customer needs and requirements are satisfied through appropriate product, system, process and procedures• Monitor sales of product and services• Perform necessary stipulated controls to enhance operational efficiency• Maintain good appearance of myself and the surroundings• Attend to and resolve customer’s complaint and give feedback within prescribed standards• Submit monthly reports to management, on sales, stocks , customer service levels and general operations

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  M S & A Motor Vehicle Services Limited

  • Lusaka - Zambia

  • Auto Services Workshop Manager

    • Jan 2016 - May 2023
    • Lusaka - Zambia

    Welcome customers and interact with them to understand their vehicle problems.Drive the vehicle with the technician and the customer to gain firsthand knowledge of the vehicle problems.Prepare the cost estimates including the services and repair costs and the cost of Spare parts if needed.Maintain and manage a daily record of repairs and services of vehicles under taken and completed. Ensure delivery of vehicles to customers on time. Handle and manage softly the minor complaints and irritants with the customers. Educate customers on maintaining their vehicles free from troubles / problems. Supervise, manage and monitor automotive service technicians and repairers. Handle customer inquiries and respond to their needs in a cool, courteous and prompt manner. Ensure customer satisfaction at the highest level through effective services & repairs.

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  Huawei

  • SPM Cordinator

    • Mar 2011 - Sep 2013

    In charge of Managed Services – Project ware house To request new spare parts from MTN Zambia Ltd To issue good spares parts to Sub-contractors who maintain the network To monitor their stock levels and audit regional store rooms To receive new spares parts at the ware house and verify the quantities To return faulty parts for third party to MTN ware house To coordinate the Repair and Return process for faulty parts To generate monthly stock levels reports for the spares in the ware house To Issue the Test equipment to the Engineers on request Facilitating transport and logistics for MS – Project operations vehicles To generate monthly fuel report consumption per vehicle

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  Huawei Technologies Zambia. Co ,LTD

  • Lusaka

  • SPM Cordinator

    • Mar 2011 - Sep 2013
    • Lusaka

    In charge of Managed Services – Project ware house To request new spare parts from MTN Zambia Ltd To issue good spares parts to Sub-contractors who maintain the network To monitor their stock levels and audit regional store rooms To receive new spares parts at the ware house and verify the quantities To return faulty parts for third party to MTN ware house To coordinate the Repair and Return process for faulty parts To generate monthly stock levels reports for the spares in the ware house To Issue the Test equipment to the Engineers on request Facilitating transport and logistics for MS – Project operations vehicles To generate monthly fuel report consumption per vehicle

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  MTN Zambia Ltd

  • Lusaka

  • RMA Cordinator - SPM & Stores & Administration Supervisor

    • Jan 2005 - Dec 2011
    • Lusaka

    2009 – 2011 MTN ZAMBIA LTD, Lusaka, Zambia RMA Coordinator - Spare Parts Management In charge of Spare parts and storage for the Network operations In charge of distribution of spares parts to regional store rooms Auditing of stock levels in regional store rooms Facilitating the Repair and Return of fault parts To coordinate all spares and tools activities with equipment vendors. To coordinate the sourcing, purchasing and procurement and logistics Emergency issue and delivery of the spare parts to other regions Submit monthly reconciliation stock levels 2005 – 2008 MTN ZAMBIA LTD, Lusaka, Zambia Stores & Administration Supervisor Improved stores recording system at the ware house Improved stores efficiencies and eliminating inventory errors Receiving and issue of goods upon request, which were prevalent prior to my transfer to main Ware house

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  Telecel Zambia Limited

  • Lusaka

  • Assistant Purchasing Officer,Stores Officer & Driver / Automotive Mechanics

    • Mar 1998 - Jun 2004
    • Lusaka

    2001 – 2004 TELECEL ZAMBIA LTD, Assistant Purchasing Officer Procurement of goods and services for the company Exporting and importing of goods for the company Clearing of goods from Customs Offices ( ZRA ) Raising Purchase Request and Purchase Orders Updating the Purchase Register and Filling of Documents Submitting reports on VAT returns monthly1999 – 2001 TELECEL ZAMBIA LTD Stores Officer In charge of Stores ware house Receiving and Issuing of goods and services To generate monthly stock levels reports1998 - 1999 TELECEL ZAMBIA LTD Driver/ Automotive Mechanic To pick up the staffs to and from Delivering goods and services for the company To repair and maintain the motor vehicles for the company

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  MEGATECH WORKSHOP LTD

  • Lusaka

  • Workshop Supervisor

    • 1995 - 1998
    • Lusaka

    1995 - 1998 MEGATECH WORKSHOP Automotive Mechanic and Workshop Supervisor Repairing motor vehicles for the customers Receiving motor vehicles from the customers Opening job cards for the vehicles Supervising works in the workshop Deliver the vehicles back to our customers

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  AGRIMOTECH WORKSHOP

  • Lusaka

  • Automotive Mechanics

    • 1994 - 1995
    • Lusaka

    Repairing of motor vehicles for the customers Deliver the vehicles back to our customers