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Mutale Bwalya Mufonka is a seasoned executive with extensive experience in management and project management. As a Sales and Marketing Manager at Medlink Services Limited, she has been driving business growth and development since 2018. Previously, she held roles as Business Development Manager at Funeral Services Group Zambia Limited (FSG (Z) Ltd) and Training and Compliance Manager at Zamtel Co. Ltd, where she leveraged her expertise to enhance company brand, products, and services provision. Throughout her career, Mutale has demonstrated a keen understanding of training trends, developments, and best practices, and has successfully implemented various training programs to address the needs of her organizations. Her experience spans multiple industries, including funeral services and telecommunications. Mutale holds a Master's degree in Business Administration from the University of Zambia, as well as a Bachelor of Arts degree in Development Studies from the same institution. She is proficient in project management and leadership, and has a proven track record of driving business success in fast-paced environments.

Experience

    • Sales and Marketing Manager
      • Nov 2018 - Present
      • Lusaka - Zambia

    • Business Development Manager
      • May 2016 - Present
      • Lusaka, Zambia

      • Hardworking, self-directed and highly motivated individual that is able to work in a multi-cultural environment and able to multi-task without meeting deadlines but with a spec to detail.

    • Training and Compliance Manager
      • Apr 2018 - Nov 2018

      - Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers-Draw an overall or individualized training and development plan that addresses needs and expectations-Deploy a wide variety of training methods-Conduct effective induction and orientation sessions-Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them-Manage training budget-Provide opportunities for ongoing development-Resolve any specific problems and tailor training programs as necessary-Maintain a keen understanding of training trends, developments and best practices

  • Zamtel Co. Ltd
    • Lusaka; Zambia
    • Retailshops Team Leader
      • Jul 2005 - May 2015
      • Lusaka; Zambia

      • Analyzing market and business trends, identifying emerging markets and market shifts while being fully aware of new products and competition status and recommending changes to business development strategies to enhance the company brand, products and services provision.

Education

  • 2020 - 2022
    University of Zambia
    M.A. Business Administration
  • 2000 - 2004
    UNZA
    Development Studies
  • 1999 - 2004
    University of Zambia
    Bachelor of Arts (BA), Development Studies
  • 1999 - 2004
    University of Zambia
    Bachelor of Arts (BA), Development Studies

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