Experience

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  All-Around Auto Zambia Limited

  • Kitwe, Copperbelt Province, Zambia

  • Operations Manager

    • 2023 - Present
    • Kitwe, Copperbelt Province, Zambia

    Fleet Management: Supervise and manage the company's fleet of vehicles, ensuring they arewell-maintained, compliant with regulations, and in optimal working condition. Route Planning: Develop and optimize transportation routes to minimize costs, reduce deliverytimes, and enhance efficiency. Regulatory Compliance: Stay up-to-date with transportation regulations and ensure that allvehicles and drivers comply with local, state, and federal laws. Safety: Implement safety protocols and guidelines to minimize accidents and ensure the safety ofdrivers, passengers, and cargo. Budget Management: Develop and manage the transportation budget, including fuel costs, maintenance, staffing, and vehicle acquisition.Team Management: Supervise and lead a team of drivers, dispatchers, and administrative staff, ensuring they perform their duties efficiently. Vendor Management: Collaborate with transportation service providers, negotiate contracts, andmonitor performance to ensure quality service. Inventory Control: Oversee the inventory of goods in transit, ensuring accuracy and timelydeliveries to meet customer demands. Reporting: Generate reports and analyze transportation data to identify areas for improvementand cost-saving opportunities. Customer Service: Address customer inquiries, concerns, and complaints related to transportation, striving to maintain excellent customer relations.

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  Africa Global Logistics

  • Lusaka, Zambia

  • Transport Manager

    • Jul 2022 - Dec 2022
    • Lusaka, Zambia

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  Alistair Group

  • Tanzania
  • Truck Transportation
  • 400 - 500 Employee

  • Group Fleet Planning & Client Liaison Lead

    • Aug 2020 - Jul 2022

    General Leadership / Management Responsibilities• Serve as the liaison between the Fleet teams and other support function, and work closely with department managers to understand and meet their needs.• Collaborate with division and department leaders; prepare and implement strategic long-range plans and forecast for space, operational, maintenance and equipment requirements; assist in the preparation, coordination and control of the capital improvement budget for Alistair.• Develop and manage department goals, objectives, policies, and procedures; recommend modifications as deemed appropriate and hold team and others accountable.• Provide oversight and leadership to direct reports. Set direction, evaluate performance, and align necessary resources to develop, motivate and inspire team to achieve high results with a quest for continuous improvement.• Maintain detailed cost management records and continually review profitability of fleet and facilities.• Conduct quality control and safety inspections of facilities, fleet and equipment; ensure adherence to safe work procedures.• Attend and participate in professional group meetings; maintain awareness of new trends and developments in the industry.Fleet Responsibilities• Manage the Organization’s fleet management program, including acquisition, leasing, utilization, and replacement of vehicle and equipment fleet.• Promote a return-on-investment strategy for assets that includes creative revenue streams and detailed cost management.• Participate in annual budget development for staffing, maintenance contracts, vehicles, equipment, materials, and supplies; monitors and approves expenditures.Client Liaison Responsibilities• Prepare and distribute work detailed monthly, quarterly and yearly reports to clients.• Be the main point of contact for all Alistair Group clients• Provide feedback to management on areas of improvements and recommend implementation of enhanced processes.

  • Fleet Planning and Admin lead - Zambia

    • Oct 2019 - Aug 2020

    - Accurate and timely truck allocation- Chasing up with Business development department for cargo availability- Managing Fleet Idle time- Submitting client and company reports timeously- Ensuring quality data entry on customer reports and dashboards- Submit timely fleet plan weekly- Submitting truck pipelines to clients and business development- Supervising document controllers- Communicating and supervising fleet managers on their truck allocations to ensure trucks are made available within the stipulated time frame agreed with clients- Supervising compliance officer

  • Fleet Manager

    • Jun 2019 - Oct 2019

    - Ensuring trucks load, clear borders, keep moving, unload and clear the port efficiently,- Documentation and pre-alerts to clearing agents.- Preparations of fuel orders and delivery notes,- Uploading drivers’ per diems, road tolls and other trip related expenses to INTERAFRICA- Coaching drivers for continual improvement through proper communication and guidance.- Management of Loading and offloading trucks (including interchanges for containers)- Briefing on truck status in meetings.- Hold and document trip brief and de-briefs.- Preparation of tracking reports, accident reports and other reports required

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  Strategic Services zambia ltd

  • Lusaka, Zambia

  • Forwarding Manager / Consultant

    • May 2013 - Oct 2019
    • Lusaka, Zambia

    Set up the department, coordinate and overlook all forwarding business for the company. Supervise all import and export business, solicit for potentially new business from clients, negotiate with service providers for best and market friendly rates. Ensure smooth and seamless cargo flow and make forecasts of expected revenue to be generated. Study the Southern African region and the market in shipping and transport logistics.

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  Africa Global Logistics

  • Lusaka, Zambia

  • Forwarding Controller

    • Aug 2009 - Nov 2010
    • Lusaka, Zambia

    Liaised with suppliers on rates and seamless service provision. Management of all shipment forwarding and logistics. Created cargo flow reports and placed margins on supplier rates that were competitive in the market. Invoice creation and approvals. Provided customer support on shipping and forwarding, Including Ocean, land and air freight. Worked with CMA-CGM, Delmas and PIL shipping lines under SDV being their agents in Zambia.

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  Safmarine

  • Lusaka, Zambia

  • Country Sales Representative

    • Aug 2007 - May 2009
    • Lusaka, Zambia

    Represented the Safmarine Zambia agency in all its activities in the territory including shipping and road/rail transport logistics. Sold, marketed and managed the companies’ products and services in Zambia to maximise market share and operating yield in new and existing businesses. Prepared company reports, plans, projections and annual budgets. Market research and analysis for reporting to the regional head.

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  Investrust Bank Plc

  • Lusaka, Zambia

  • Operations and customer service clerk

    • Mar 2007 - Aug 2007
    • Lusaka, Zambia

    Customer service, Operations and outward clearing. Was responsible for customer queries, account opening, credit limit control, creation of managers’ cheques and general bank documentation

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  Zambia Statistics Agency

  • Lusaka, Zambia

  • Student Statistician

    • Aug 2005 - Oct 2005
    • Lusaka, Zambia

    Worked under the External trade department analysing and editing External trade statistics. Prepared monthly and annual bulletins on External trade statistics. Used ASYCUDA++ in HS coding and worked with the Zambia Revenue Authority.