Experience

• 

  FELDER GROUP

  • Mississauga, Ontario, Canada

  • Technical Sales Representative

    • Jan 2023 - Feb 2024
    • Mississauga, Ontario, Canada

    • Consistently exceeded sales targets by 15-20% through effective prospecting, lead generation, and closing strategies.• Achieved the highest quarterly sales figures in the department during the fiscal year.• Developed and maintained strong relationships with clients to understand their needs and preferences.• Implemented a proactive communication strategy, resulting in increased customer satisfaction and repeat business.• Orchestrated a woodworking machinery show (WMS-2023) with end-to-end planning, execution, and budget management, showcasing organizational prowess.• Aligned marketing efforts, collaborated with the sales team, and implemented interactive elements, resulting in heightened industry visibility and successful customer engagement.• Stayed updated on industry trends, enabling informed discussions with clients and providing tailored solutions.• Conducted thorough market research to identify new business opportunities and stay ahead of industry trends.• Analysed competitor activities and adjusted sales strategies to capitalize on market gaps and enhance competitiveness.• Implemented effective lead generation strategies, utilizing both traditional and digital methods to expand the customer base.• Collaborated with marketing teams to create targeted campaigns that generated high-quality leads.• Successfully negotiated contracts, pricing, and terms to secure profitable deals for both the company and the client.• Implemented strategic discount structures to close deals while maintaining profitability margins.• Developed and delivered compelling sales presentations to potential clients, showcasing the value proposition of Felder Group Canada's products.• Worked collaboratively with internal teams, including marketing, customer support, and product development, to ensure a seamless customer experience.• Regularly provided detailed sales reports and analytics to management, offering insights into performance metrics and areas for improvement.

• 

  The Home Depot

  • Mississauga, Ontario, Canada

  • Sales Associate

    • Jul 2020 - Mar 2023
    • Mississauga, Ontario, Canada

    • Igniting and realizing service delivery excellence by successfully meeting tight deadlines, expertly prioritizing often competing, multiple tasks, effectively organizing multifaceted project, and efficiently managing high-volume operations and demands in busy retail location.• Building, nurturing and deepening rapport with diverse customers to maximize client experience, service satisfaction, and business retention; constantly searching for and capturing new opportunities to increase clientele and negotiate on competitive prices.• Answering 50+ customer calls per day and promptly communicating in meaningful, informative and cross-functional ways with consumers, to augment friendly, courteous reputation and positive public branding profile of the company.• Analyzing inventory and stock, ordering necessary parts with expediency, and facilitating the timely arrival and/or storage and/or display of customized, requested, featured, and advertised items.• Repairing or replacing damaged parts of machinery, ensuring its functionality and readiness to deadline, and fostering exceptional process fluidity for the next client.• Gaining extensive knowledge and valuable insight about tools and equipment usage and specs. to properly educate customers and provide second-to-none service and advice, even during peak shopping periods and challenging retail conditions.• Achieving and exceeding ambitious weekly sales quotas by more than 15% consistently, to elevate team morale, selling confidence, bottom-line profitability and location viability.• Resolving customer complaints with devotion and expediency, providing effective solutions and optimizing customer gratification as valued brand ambassador and skilled mechanical engineer.• Working seamlessly and carefully with heavy machinery and equipment, such as skid steers, mini excavators and tractor loader backhoes, etc., to meet or surpass all corporate and regulatory health and safety protocol.

• 

  NEW AGE FAB TECHNOLOGIES PRIVATE LIMITED

  • Surat, Gujarat, India

  • Mechanical Engineering Intern

    • Sep 2017 - Oct 2018
    • Surat, Gujarat, India

    • Discovered and implemented cost-effective equipment modification by thoroughly examining the product and its requirements; developed and tested certain supervised theoretical designs of heat exchanger and pressure vessel and ran leading-edge hydraulic pressure tests for strength and pressure requirements.• Discussed, explored and resolved design problems and pre-requisites for products in direct ways with customers to achieve remarkable satisfaction scores and superior quality products that consistently exceeded performance goals; attended regular meetings with clients, contractors and other engineers to deliberate on and enhance critical project details.