Experience

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  Southern Cross Motors LTD

  • Zambia
  • Automotive
  • 1 - 100 Employee

  • Sales Manager - Passenger Vehicles (Mercedes-Benz, Stellantis, Mitsubishi, Haval & GWM)

    • Nov 2020 - Present

    The role involves overseeing the coordination and management of multiple automotive brands including Mercedes-Benz, Stellantis, Mitsubishi, Haval & GWM in accordance with manufacturer standards. This entails developing and implementing sales and marketing strategies to promote business sustainability and growth. The position requires effective management of sales teams, setting and monitoring budgets, analyzing market trends, managing inventory, and ensuring timely delivery of units. Additionally, the role involves building and maintaining relationships with stakeholders, adhering to reporting requirements, providing sales support to branches, and managing vehicle debtor accounts. The role also encompasses business development, understanding client needs, and occasional travel for both local and international business agendas. Furthermore, the position also involves additional responsibilities such as serving as a disciplinary chairperson and participating in salary negotiations with unions.

  • Sales Consultant

    • Jan 2017 - Oct 2020

    The role primarily focused on sales and negotiation processes within the automotive industry. Responsibilities included customer prospecting, market segmentation, and conducting market research to identify potential clients and market trends. The position entailed a deep understanding of automobiles by studying product characteristics, capabilities, and features, as well as comparing and contrasting competitive models. Moreover, the role involved inspecting automobiles, demonstrating product features to customers, and facilitating test drives. Additionally, the position required explaining warranties and services to customers to ensure they had a comprehensive understanding of the products offered. Overall, the role involved effectively engaging with customers, providing detailed information about products, and guiding them through the purchasing process to ensure customer satisfaction and drive sales.

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  Autocom Japan Inc

  • Lusaka

  • Assistant Manager

    • Nov 2015 - Dec 2016
    • Lusaka

    The role involved serving as a deputy to the General Manager in their absence, ensuring continuity and smooth operations within the business. Responsibilities include overseeing staff training to ensure they consistently meet performance expectations, conducting market research to inform business strategies, and setting and monitoring marketing budgets to optimize spending. Additionally, the position entails ensuring staff understand and implement instructions accurately, as well as developing relationships with clients to understand their needs and align business practices accordingly. Overall, the role focuses on maintaining operational efficiency, employee development, budget management, and client satisfaction.

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  SBT Japan

  • 1st Floor Famers House, Central Park, Cairo Road, Lusaka

  • Sales Executive

    • Jun 2015 - Nov 2015
    • 1st Floor Famers House, Central Park, Cairo Road, Lusaka

    The role involved conducting comprehensive market research to gather insights on market demands, importation regulations, potential clients, competitors, and strategies for market penetration or expansion. Responsibilities included ensuring accuracy and reliability of research information to inform business decisions. Additionally, the position entailed actively engaging with prospective and existing clients to promote business with the company, meeting monthly or given targets. The role also involved preparing professional business presentations, proposals, and quotations tailored to client needs. Furthermore, the position required planning and recommending effective marketing strategies to enhance the company's market share. Building and maintaining positive relationships with clients through regular communication, addressing complaints promptly, and assisting customers with their business transactions were also key aspects of the role. Overall, the position focused on driving business growth by leveraging market insights, effective communication, and customer relationship management.

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  Palm Associates Limited

  • Eastern, Luapula, Lusaka, Muchinga, Northern & Southern provinces

  • Field Personnel

    • Aug 2014 - Apr 2015
    • Eastern, Luapula, Lusaka, Muchinga, Northern & Southern provinces

    As a Field Personnel at Palm Associates Limited, I was actively involved in three significant projects: the Zambia Health Results Based Financing (HRBF) Follow-Up Survey, the First 1000 Most Critical Days survey, and the Social Cash Transfer verification exercise. These projects were conducted in collaboration with World Bank, Care International, and the Ministry of Community Development and Social Services, respectively.Zambia Health Results Based Financing (HRBF) Follow-Up Survey:Objective: Design and implement sustainable Results-Based Financing (RBF) strategies to effectively improve maternal and child health.Responsibilities: Conducted fieldwork activities to gather data, facilitate surveys, and ensure accuracy in data collection methods.First 1000 Most Critical Days Survey:Objective: Address child undernutrition in Zambia during the critical early childhood period.Responsibilities: Participated in survey administration and data collection efforts aimed at understanding and addressing child undernutrition issues.Social Cash Transfer Verification Exercise:Objective: Verify the accuracy of data from the second round of targeting for the social cash transfer program.Responsibilities: Conducted field verifications to ensure the integrity and accuracy of data collected for the social cash transfer program.Overall, my role as a Field Personnel involved active participation in fieldwork, survey administration, and data collection activities across these projects. Working closely with project stakeholders, I contributed to the achievement of project objectives by ensuring accurate and reliable data collection methods and maintaining high-quality standards throughout the process.

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  Zambia Forestry and Forest Industries Corporation Plc

  • Ndola, Zambia

  • Student Supervisor

    • Jan 2013 - Mar 2013
    • Ndola, Zambia

    As a Student Supervisor, the role involved overseeing various aspects of timber growth operations, including planning work schedules, task assignment to a team of 95 workers, and ensuring timely completion of tasks. Responsibilities included assessing the effectiveness of existing systems and procedures, providing recommendations for improvements to enhance efficiency and productivity. The position also involved managing time sheets to track employee attendance and work hours accurately. Additionally, the role required hands-on involvement in all stages of timber growth operations, from nursery management to harvesting, to ensure smooth operations and quality output. Overall, the Student Supervisor played a crucial role in coordinating and managing the workforce to achieve operational goals while continuously improving processes and systems.

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  Zambia Agriculture Research Institute (ZARI)

  • Chilanga, Lusaka, Zambia

  • Student Intern

    • Feb 2012 - Apr 2012
    • Chilanga, Lusaka, Zambia

    As a Student Intern, the role involved participating in a comprehensive internship program that encompassed practical work and assessments across various departments including Tree Crop, Gene Bank, Pathology, Seed Testing, and Soil departments. Responsibilities included:Conducting farmer sensitization sessions on crop development and maintenance as part of the extension service.Recording crop performance data from demonstration plots into a database system for analysis and reporting purposes.Assisting with soil assignments, which involved tasks such as soil sampling, analysis, and interpretation.Participating in seed preservation activities to ensure the conservation of plant genetic resources.Assisting with the diagnosis of plant diseases to support disease management and control efforts.Contributing to land preparation activities to optimize growing conditions for crops.Conducting crop assessments to evaluate growth, health, and productivity.Taking responsibility for incorporating gender perspectives and ensuring equal participation of women and men in all work areas, fostering inclusivity and diversity.Overall, the Student Intern role provided hands-on experience and learning opportunities across various aspects of agriculture and plant sciences, while also promoting gender equality and inclusive practices in the workplace.