Experience

• 

  ExpressCredit.co.zm

  • Namibia
  • Financial Services
  • 100 - 200 Employee

  • Branch Manager

    • Mar 2019 - Nov 2023

  • Branch Manager

    • Mar 2019 - Nov 2023

  • Senior Client Relationship Advisor

    • Nov 2018 - Feb 2019

  • Client Relationship Advisor

    • Nov 2017 - Nov 2018

    My roles where to:- Evaluate credit worthiness of clients by processing loan applications and documentation within specified limits- Interview applicants to determine financial eligibility and feasibility of granting loans.- Communicate with clients either to request or to provide information in order to ensure that quality loans are processed and compliance to company lending regulations and laws.- Complete loan contracts and counsel clients on policies and restrictions regarding loans offered.- Maintain and update clients account records.- Go an ‘extra mile’ to build trust relationships, customer loyalty and satisfaction throughout the loan process by staying in touch with the clients and prospects.

• 

  deVere Group

  • Lusaka, Zambia

  • Business Development Manager

    • May 2016 - Jun 2017
    • Lusaka, Zambia

    -Macro and Micro Management of business development related activities.-Attending various Networking Activities & Incentives in order to grow the organization's client base and further promote the deVere Brand in general.-Developing new Methods of Prospecting and ways to improve upon those already in use.-Doing Extensive Research with Regards the Financial Markets and utilizing that acquired knowledge to help both existing and prospective clients.-Helping British Nationals and Foreign Expatriates with Frozen UK Pensions by enabling them to get Free Pension Appraisals.

• 

  Allterrain Services Group

  • Ghana
  • Facilities Services
  • 300 - 400 Employee

  • Procurement Officer

    • Jun 2015 - Dec 2015

    - In charge of the procurement office for the project- Communicating with suppliers on any procurement issues- Raising of computer generated purchase orders against purchase requests submitted by Warehouse department using SAGE ERP software- Purchase planning for all project requirements- preparation of weekly Procurement KPI report and submitting to Head office in Ghana as well as Procurement monthly report and submitting to Project Managers- Assist Operation and Project teams run sites by acquiring good quality products and attending all Management strategic planning meetings - Weekly price comparison reports for various FMCG - Prepare Monthly Procurement Index submitted to Ghana Head Office to ascertain economic challenges in terms of pricing and quantities- Prepare food/Service costing report in line with budgeted cost in order not to overrun budgeted costs on each cost centre- Price negotiations with all suppliers- registering of new suppliers- All other tasks assigned by Country Procurement Manager

  • Materials Data Entry Officer

    • Nov 2014 - Jun 2015

    - Capturing of all received goods in the Warehouse from suppliers- Distributing and capturing all issued stock to various units within the project- Raising requisitions of stock that has reached re-order levels and submitting to Procurement- Carry out monthly stock take of the Warehouse department and Sales outlets- Perform system and physical stock reconciliation- Carry out critical counts on high valued FMCG

• 

  WISEFOCUS MEDIA

  • Lusaka

  • MEDIA AND MARKETING EXECUTIVE

    • Aug 2013 - Dec 2013
    • Lusaka

    - Receiving briefs from clients, preparing contact reports, developing new business relationships and recommending dynamic ways to maintain existing ones - Attending strategic project planning meetings with clients in the company of the Client Services Executives and or on behalf of the Managing Partner - Participating in campaign/projects brain-storm meetings and preparation of communication, marketing and advertising strategies for clients - Effectively debriefing the Creative and Production Teams and presenting final works to the CEO for approval before presenting to client by yourself - Submitting brand-intelligence information and project status progressive reports to the CEO and clients

• 

  Radio Icengelo

  • Kitwe

  • Sales Officer

    • Jan 2011 - Jul 2013
    • Kitwe

    - Giving weekly updates of debtors to management, raising and sending invoices to debtors promptly. - Maintain contact with Radio Icengelo clients and negotiating with them professionally and expediently.- Assist in preparation of weekly and monthly reports for the marketing department.- Pushing for overdue payments and sourcing for new business. - Processing adverts and other commercials for broadcast.- Performing all marketing and sales duties as well as any other tasks requested for by the H.O.D (Business Development Manager) and Management. - Assist the Business Development Manager to run the Marketing department as a whole. - 13.07.2012 – 27.08.2012; Headed the Marketing Department as the Business Development Manager was on annual leave. NOTEABLE SUCCESS: Successfully opened and managed Chingola Business and Information Office from 01-03- 2013 to 31-05-2013.

• 

  Barclays

  • United Kingdom
  • Financial Services
  • 700 & Above Employee

  • Lead Generator

    • Apr 2008 - Apr 2009

    My roles where to: - Market and sale bank products like various loans and bank accounts. - Managing and leading customer relationships. - Verifying and processing of customer applications and documentation before sending them to various operations and processing centers. - Making product presentation to both retail and corporate customer groups. - Complaint handling and escalation. - Preparation and submission of monthly sales reports for management information. - Responsible for document preparation and ensuring that they are duly completed by customers for bank products they wish to apply for.- Act as a prime contact point for the bank’s sells and customer service.NOTEABLE SUCCESS-Processed documentation and sold individual vehicle asset finance (Lease).

  • Debt Collector

    • Nov 2008 - Dec 2008

    My responsibilities and roles included: - Contacting customers with overdrawn accounts and those who have defaulted by not servicing loan standing orders as well as negotiating repayment schemes for them to settle outstanding balances on their loan and bank accounts.- Report to the branch manager and head office on a daily basis on customer accounts that have been rectified.- Sending of customer’s commitment letters to the bank’s basis department in head office for consideration.- Monitoring of customer account arrears outstanding. - Support the branch team/staff in hosting various walk in customers with queries and complaints relating to overdrawn accounts and bank charges. - Responsible for sending of daily report to head office for all debt collectors in Ndola.NOTEABLE SUCCESSES-1 of the first 70 members of staff to undergo Barclay’s in-house debt collection training in Zambia.

• 

  M & G Bakery

  • Ndola

  • Accountant

    • Jul 2006 - Dec 2007
    • Ndola

    My responsibilities and roles included but not limited to the following:- Making and recording payments to creditors/ suppliers as well as recording all income and receipts from both sales outlets and field vehicles.- Supplying information for management control and planning.- Daily reconciliation of sales and production reports.- Preparation of monthly final accounts and payroll for the organization. - Daily banking of monies to the business account and monthly bank reconciliation. NOTEABLE SUCCESS INCLUDE:- Successfully set up a credit scheme for both retailers and wholesalers which led to a growth in the organization’s customer base.