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Mumbake Sikambale Information Communication Technology Officer National Road Fund Agency Lusaka, Zambia Lusaka, Lusaka Province, Zambia, ZM Mumbake Sikambale is a seasoned IT professional with extensive experience in managing and overseeing various IT projects and initiatives. Holding a Master of Science in Information Technology from Texila American University, he has developed a strong foundation in IT and has a proven track record of delivering results-driven solutions. Throughout his career, Mumbake has demonstrated expertise in strategic planning, network design, and system administration. He has successfully led teams, supervised technicians, and provided end-user support, ensuring seamless IT operations. His experience spans multiple industries, including the public sector, and he has worked with various technologies, including Windows, Cisco Systems, and Linux. Mumbake's certifications, including Docker Certified Associate, Splunk Power User and Administrator, and LPIC-2 Linux Engineer, attest to his technical expertise and commitment to ongoing learning.

Credentials

  • Docker Certified Associate
    Edureka
    Jun, 2023
    - May, 2026
  • Splunk Power User and Administrator
    Edureka
    Jul, 2022
    - May, 2026
  • Cybersecurity Professional
    Edureka
    Jun, 2022
    - May, 2026
  • Kubernetes for the Absolute Beginners - Hands-on by kodekloud
    KodeKloud
    May, 2022
    - May, 2026
  • DevOps Engineer
    Edureka
    Mar, 2022
    - May, 2026
  • Docker Essential Training: 1 Installation and Configuration
    LinkedIn
    Nov, 2021
    - May, 2026
  • Docker Essential Training: 2 Orchestration
    LinkedIn
    Nov, 2021
    - May, 2026
  • Introduction to Microsoft 365 for IT Pros
    LinkedIn
    Jun, 2021
    - May, 2026
  • Microsoft Office 365: Deployment (Office 365/Microsoft 365)
    LinkedIn
    Jun, 2021
    - May, 2026
  • Windows 10: Administration
    LinkedIn
    Jun, 2021
    - May, 2026
  • Prepare for the Designing and Deploying Microsoft Exchange Server 2016 (70-345) Exam
    LinkedIn
    Jun, 2020
    - May, 2026
  • Deploying Exchange Server 2016
    LinkedIn
    May, 2020
    - May, 2026
  • MCP: Windows Server 2012
    Microsoft
    Apr, 2017
    - May, 2026
  • LPIC-2 Linux Engineer
    Linux Professional Institute (LPI)
    Feb, 2023
    - May, 2026
  • Docker Certified Associate
    Mirantis Training
    Oct, 2023
    - May, 2026
  • AWS Certified Cloud Practitioner
    Amazon Web Services (AWS)
  • AWS Certified Solutions Architect – Associate
    Amazon Web Services (AWS)
  • Certified Linux Administrator (LPIC-1)
    Linux Professional Institute
  • Cisco Certified Network Associate Routing and Switching (CCNA)
    Cisco
  • Docker for the Absolute Beginner - Hands On - DevOps
    Udemy
  • Kubernetes for the Absolute Beginners - Hands-on
    Udemy
  • MCSA: Windows Server 2012
    Microsoft
  • Microsoft Certified Azure Fundamentals
    Microsoft
  • Microsoft Technology Associate: Database Administration Fundamentals (MTA)
    Microsoft
  • Python Professional
    Edureka
    Jan, 1970
    - May, 2026

Experience

  • National Road Fund Agency
    • Lusaka, Lusaka, Zambia
    • Information Communication Technology Officer
      • Jul 2021 - Present
      • Lusaka, Lusaka, Zambia

      • System Migration: Orchestrated seamless migration of internal systems from Windows server platform to Linux, delivering substantial benefits in cost reduction, heightened security, increased stability, enhanced system flexibility, and tailored customization.• HR Process Automation: Spearheaded automation of HR processes, resulting in remarkable reduction of paper consumption in 2022.• Communication Enhancement: Successfully executed installation, configuration, and deployment of Microsoft Exchange Server 2019, significantly enhancing communication and collaboration in 2021.• System Administration: Diligently managed server administration to ensure uninterrupted system availability.• Network Management: Oversaw network administration, optimizing user access for enhanced efficiency.• Database Management: Assumed responsibility for database management, guaranteeing secure and efficient data availability.• End-User Support: Provided comprehensive end-user support through proficient utilization of help desk and incident management systems.• Software Development Lead: Supervised development of ICT business-driven in-house automation solutions, ensuring their effectiveness.• Team Supervision: Effectively oversaw 10 technicians.• Network Upgrade: Played pivotal role in ongoing network design, reevaluation, and optimization efforts to keep pace with Agency's growth.• Infrastructure Enhancement and Vendor Collaboration: Collaborated closely with vendors and technology partners on integrations, infrastructure enhancements, and enterprise-level solutions.• Employee Training and Development: Facilitate for professional skills development programs and training opportunities.

    • Entertainment Providers
    • 300 - 400 Employee
    • Senior ICT Engineer
      • Jul 2016 - Oct 2021

      During my tenure at Zambia National Broadcasting Corporation (ZNBC), I played a significant role in various ICT projects and initiatives, including:• Internship Program: Developed and implemented an internship training program aligned with ZNBC's ICT Policy, enhancing professional growth and IT capabilities.• CCTV System Enhancement (2018): Contributed to the successful installation and configuration of a CCTV monitoring system at ZNBC Head Office, improving physical security.• Digital Migration Project (2018): Actively participated in the installation and configuration of TV Playout systems, leading to enhanced TV service quality, increased advertising revenue, and improved public appreciation.• Internet Live Streaming Platform: Implemented an internet live streaming platform, significantly expanding ZNBC's viewer and listener base.• News Website Development: Designed, developed, and deployed ZNBC's news website, increasing website visitors and revenue through Google monetization.• ICT Policy Formulation (2016): Played a key role in adopting and formulating ZNBC's ICT Policy, promoting modern industry best practices.• TV Channel Expansion (2016): Executed the installation, configuration, and deployment of the TV3 Christian Channel on ZNBC's DTV platform, expanding the number of TV channels and increasing revenue.• NAS File Server Configuration (2016-2017): Configured NAS file servers using Windows Server 2012, enhancing centralized data accessibility.• WSUS Server Deployment (2017): Pivotal in configuring and deploying the WSUS (Windows Server Update Service) Server, ensuring secure and reliable management of Microsoft product updates.• Corporate Antivirus Rollout: Led the rollout of Corporate Antivirus, enabling centralized management throughout the organization.• Supervision: Supervised a team including a System Administrator, 2 ICT Engineers, and 5 Technicians.

    • ICT Engineer
      • Oct 2011 - Jul 2016

      • Digital Terrestrial Television Broadcasting Project: Participated in the Zambia National Digital Terrestrial Television Broadcasting (DTT & DVB-S2) project in 2015, with ZNBC as the Public Signal Distributor. This project established numerous TV stations across Zambia, facilitating improved information dissemination.• LAN Expansion: Installed LAN infrastructure for the TV2 newsroom at ZNBC Mass Media Complex and Livingstone offices in 2012 and 2013, respectively. This expansion enhanced the efficiency of the Newsroom unit in utilizing information technology services.• IP Radio Link Setup: Conducted annual configuration and installation of an IP Radio link between the Mass Media Complex and Lusaka Show Grounds, extending the LAN used for the Agricultural Show exhibition at ZNBC. This ensured ZNBC's efficient participation and exhibition in the Annual Agricultural and Commercial Show.• Active Directory Configuration: Configured Active Directory users and rolled out users on the Microsoft 2010 mail exchange server in 2012 at ZNBC, enhancing authentication, authorization, and access control for users and simplifying the management of network resources.• SUN 5 Accounting System Installation: Installed and configured ZNBC Marketing Department client users on the SUN 5 Accounting System on the Microsoft 2003 server platform in 2014, resulting in increased efficiency for the Sales and Marketing Teams and higher revenue for the organization.• Proficient in the maintenance of computer hardware and software for Local Area Networks (LAN).• Demonstrated expertise in troubleshooting and repairing managed telephone networks.• Prepared maintenance schedules, ensuring optimal network performance.• Diligently provided end-user support, meticulously documenting and addressing user inquiries.• Effectively supervised and managed the daily operations of a team consisting of 5 technicians.

    • Instrumentation Engineer
      • Jan 2011 - May 2011
      • Kitwe

      • Managed plant instrumentation and control system tasks.• Led telecommunications, IT end-user support, and maintenance.• Provided supervision for a team of two technicians.

Education

  • 2017 - 2019
    Texila American University
    Master of Science (MSc) in Information Technology, Information Technology
  • 2013 - 2015
    University of Lusaka
    Master of Business Administration - MBA, Business Administration and Management, General
  • 2005 - 2009
    Copperbelt University
    Electric / Electronic Engineering, Telecommunications Engineering

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