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Muhammad Syahputra Rajagukguk is a seasoned operations manager with 5+ years of experience in managing day-to-day operations, overseeing employee work, and leading teams in various industries including retail, food and beverage, and marketing. He holds a degree in Economics from Universitas Muhammadiyah Sumatera Utara.

Experience

  • Boost Juice Bars Indonesia
    • Medan dan Sekitarnya
    • Area Manager
      • Dec 2023 - Present
      • Medan dan Sekitarnya

      • Manage day-to-day operations within the organization•Oversee employee work on a daily basis to ensure adherence to organizational standards and guideline•Meet regularly with managed employees to provide critical feedback and encouragement•Manage employee schedules, including setting hours and timesheets•Track employee activity, to include successful completion of designated tasks•Liaise with senior-level officers to coordinate and report on ongoing issues•Create and deliver reports to senior-level officers and maintain effective meeting notes•Identify organizational or employee-related issues and create effective solutions•Responsible for day-to-day supervision and leadership•Maintain and supervise all procedures for running branch operations•Help with customer service and satisfaction•Branch marketing in the community to attract business•Experience in compiling and following strict budgets

  • SEVEN Retail Group
    • Kota Medan, Sumatera Utara, Indonesia
    • Area Manager
      • Dec 2022 - Dec 2023
      • Kota Medan, Sumatera Utara, Indonesia

      • Manage day-to-day operations within the organization•Oversee employee work on a daily basis to ensure adherence to organizational standards and guideline•Meet regularly with managed employees to provide critical feedback and encouragement•Manage employee schedules, including setting hours and timesheets•Track employee activity, to include successful completion of designated tasks•Liaise with senior-level officers to coordinate and report on ongoing issues•Create and deliver reports to senior-level officers and maintain effective meeting notes•Identify organizational or employee-related issues and create effective solutions•Manage and supervise department employees•Responsible for day-to-day supervision and leadership•Maintain and supervise all procedures for running branch operations•Help with customer service and satisfaction•Branch marketing in the community to attract business•Experience in compiling and following strict budgets

  • PT. Selahonje Jaya Abadi (Hisana Fried Chicken)
    • Medan dan Sekitarnya, Sumatera Utara, Indonesia
    • Area Manager
      • Sep 2017 - Dec 2022
      • Medan dan Sekitarnya, Sumatera Utara, Indonesia

      saya bekerja di bisnis FnB dengan brand Hisana Fried Chicken dengan Posisi Area Manager. Handle 26 Store, 5 Supervisor dan 60 Crew Store. dengan tugas sebagai berikut :1. Memastikan Operational Store berjalan sesuai SOP2. Melakukan Supervisi Pekerjaan Supervisor3. Membuat Program Promo4. Membuat laporan sales (Daily, Weekly dan Monthly)5. Melakukan Training dan recruitment.6. Menganalisa PnL

    • Marketing Supervisor
      • Dec 2014 - Sep 2017
      • SUMUT dan NAD

    • Marketing Supervisor
      • Feb 2011 - Nov 2014
      • Medan dan NAD

    • Administrative Coordinator
      • May 2009 - Jan 2011

Education

  • 2009 - 2014
    Universitas Muhammadiyah Sumatera Utara
    Economics

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Food and Beverage Services”

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