Experience

• 

  Al Seef Hospital

  • Al Salmiyah, Ḩawallī, Kuwait

  • Human Resources Generalist

    • Sep 2020 - Present
    • Al Salmiyah, Ḩawallī, Kuwait

• 

  American University of the Middle East (AUM)

  • Kuwait
  • Higher Education
  • 700 & Above Employee

  • Personnel Manager

    • May 2011 - Jun 2019

    Reporting to the HR Director, and leading a team of 5 members• Payroll Administration: Streamlined and optimized payroll management process by implementing new payroll software, ESS portal, and improved processes and workflows. Established, monitored, and audited quality control measures to ensure payroll is processed in an accurate, compliant, and timely manner. • On-Boarding/Orientation: Improved pre and post joining processes of new overseas and local hires to ensure smooth integration into their new roles and the organization. • HR Documentation: Administered physical and electronic employee files, contracts, and forms. Developed contents for employee electronic handbook, policies, and SOP’s. • Employee Relations: Handled in coordination with the HR manager, employee queries, grievances, and investigations, disciplinary actions in compliance with labor laws and policies, performance appraisal, rewards, attendance, research funds, exit interviews.• HR Metrics/Analytics and Reports: Preparation of HR Metrics, analytics, and reports at regular intervals for the management, and the reports requested by PUC.• Government and Vendor Relations: Handled areas of the visa and residency process of overseas and local hires. Improved areas related to the selection of vendors, contracts, credit facility, purchase orders, invoices, and payments.• Travel Arrangements: Manage areas related to employee travel benefits, business trips, research trips, delegation from outside including VIP visitors, candidates for interview, and student trips to participate in International competitions.• Recruitment: Involved only in the interview and selection of a candidate for the HR department but has a knowledge of a complete cycle.

  • Registrar

    • Mar 2010 - Apr 2011

    Reporting to the PROVOST, and leading a team of 4 members • Administered student life cycle from the admission till graduation.• Implemented new registration and scheduling software to efficiently manage inventory and resource utilization.• Preparation at regular intervals management reports and reports requested by external stakeholders.

• 

  Expression Institute for Private Training

  • Kuwait

  • Team Leader Operations

    • Jan 2005 - Mar 2010
    • Kuwait

    Reporting to Center Head, and leading a team of 3 members• Developed website, and student self-service portal for online course booking. Renovate the center for better learning experience compatible with the products offered. Organized monthly social activities for students.• Organized the process of inventory planning (courses), procurement of course materials, and resource scheduling (facilities and instructors).• Supervised the enrollment of individuals/corporate clients in the courses; preparation of certificates; preparation of statistical and resource utilization reports for the management.

• 

  New Horizons Computer Learning Centers

  • Kuwait

  • Senior Resource Coordinator

    • Oct 1997 - Dec 2004
    • Kuwait

    • Implemented new software to efficiently manage inventory and resource utilization.• Enrollment of individuals/corporate clients in the courses; preparation of certificates; preparation of statistical and resource utilization reports for the management.

• 

  KOC(Bechtel) - KSRC (Al Awda and Al Tameer Projects)

  • Kuwait

  • Clerk Typist

    • Aug 1991 - Dec 1993
    • Kuwait

    • General administrative duties of maintaining job orders, files, data, reports, customer service

• 

  Pakistan School and College

  • Kuwait

  • Instructor

    • May 1991 - Aug 1991
    • Kuwait

    *Administrator / Science Subject instructor for Grades 5 - 8