Experience

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  Digital Globe Services

  • Pakistan

  • Sales Executive

    • Aug 2015 - Present
    • Pakistan

• 

  Corporate Sharkz

  • United Arab Emirates

  • Head Of Department (Digital startegist)

    • Sep 2011 - Present
    • United Arab Emirates

    Promoted to H.O.D (Marketing and Sales)

• 

  Shaheen Air International

  • JIAP

  • Travel Consultant

    • Dec 2010 - Present
    • JIAP

    Guidance and explaining/clarifying Aviation policies.

• 

  FBAA

  • Conquest Advisors

    • May 2010 - May 2011

    I use to work for Jaff Glazer pseudo name J.Glazer Managing Director of Conquest Advisors US top 3rd Brokerage firm. Given below are my job descriptions.Job Responsibilities Being dedicated virtual aide Managing personal files.Scheduling meetings with Clients as per availability and confirming that both the client and MR. GLAZER are on the same page notifying on Google Calendar / E-Mail.Scheduling meetings with Celebrities like Merrinda kerr (Victoria's Secrets top model) for property show.Property Adds reposts on daily basis.Looking after HR which includes (Hiring , Recruiting , Meeting schedules , Informing the considered candidates) following up with the candidate till the time of meeting if in case there is a change in schedule with respect of timing / day availability.Making Adds for properties which includes (Catchy text, Images, Pop ups, Keywords and property description).Resolving personal issues in regards to paying bills purchasing appliances online etc.Pulling out other Brokerage firms details like name of MD, CEO

• 

  TimeSvr Pte Ltd

  • Singapore
  • IT Services and IT Consulting
  • 1 - 100 Employee

  • Dedicated PA for PR & Scheduling

    • Oct 2008 - Dec 2010

    I learned written communications skills and expert level research skills and several other project management skills. Given below are my Job responsibilities and the areas I generally worked in.

  • Virtual Aide

    • 2009 - 2010

    dedicated PA and web researcher and Research analyst.

• 

  Esquare Services

  • Karachi

  • Power failure complains

    • Dec 2009 - Mar 2010
    • Karachi

    Current emitting / Shot circuit.High / Low voltage.Emergency complains resolution.Leads Stolen. Providing updates with current area situation.Providing service ASAP.Checking past complain record for a particular consumer and applying PHP Complain aka Status unsolved complain.Logging in the total numbers of calls received in a day all over by CSR'S and reviewing service level.; I was working as a Back up Supervisor and job was to train every single agent working with us regarding the pitch and as follows.

• 

  CDGK

  • Civic Nature Complains

    • Jan 2008 - Mar 2010

    Bill boards out of standard size.Catering complains under the right portal and town and every UC.Providing every detail required by the citizen regarding towns, UC'S, Senators etc. Training agents with certain rebuttals and the way to communicate that there would be done in a due course.Following with the management mock up sessions and refreshers were my responsibilities.Providing basic training about Call Center ethics.Providing Civic nature complains solutions.Making presentations and represent them to EDO'S.

• 

  Contentproz

  • Writer & Editor

    • Jan 2009 - Jan 2010

    Job Responsibilities Live chat support and Inbound calls.Conversation through E-Mails and outbound calls asking for required details certain documents etc.Bidding on job proposals and negotiating on prices.Handing over the Article to be written by a certain chosen writer or by myself. Proof reading each Article and checking it on copy escape so that It passes the publishing process.Publishing Articles on several top Article websites. Like Ezine articles, knol.google, ehow, hubpages, squidoo etc.Applying certain revisions if necessary as per the client.Composing catchy E-Mails and attracting clients for more contents.

• 

  NDC BPO

  • CSA

    • 2003 - 2010

    Telemarketer.

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  AUA Solutions

  • Telemarketing Campaigns (Several)

    • Feb 2007 - Oct 2009

    I was working multi designations started as a Self lead generator then got promoted. Following are my Campaigns I worked on.

• 

  Qwest

  • Back up Team leader

    • Apr 2006 - Dec 2008

    Job Responsibilities Describe the details about the package pricing limitations and other details.Convince the B2B client to switch over QWEST Communications with out breaking a contract with current provider.Getting a referral number from actual QWEST communications Representative and then making a hot transfer to convert the referral into a sale.

• 

  AT&T LANDLINES Hardcore selling

  • Service Provider

    • Jan 2007 - Aug 2008

    Job Responsibilities Describing the entire pricing chart and customizing the rates as per there business requirements.Convincing the client to break a contract with current provider and switch over AT&T with paying penalty.Pulling out account details like SS (Social Security), CCN (Credit Card Number) + Pin code.

• 

  Bell South

  • Team Leader

    • Feb 2005 - Dec 2007

    Job Responsibilities Describe the details about company in first process.Convince the B2B consumer to provide 30 minutes of his precious time for a brief presentation.Do voice verification and make confirmation for the appointment to switch over Bell south.Following up after sales and service.

• 

  Panzpacific

  • Mortgage Broker

    • Jul 2006 - Sep 2006

    I was working as a Lead Generator and job was to call random citizens in some states of USA for low mortgage and with low interest rates with Bank of America.Job Responsibilities Making random calls to several citizens in STATES and try to convince them to switch there mortgage over to Bank of America.Following up until the deal is closed VIA mails, calls etc.