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Muhammad Rizki

Tier-1 PRB IP at PT Palapa Ring Barat
Intro Book
IT professional with expertise in network operations and software development.
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Location
Banten, Indonesia, ID
Skills
  • Tacl
  • Online Gaming
  • Blender
  • Microsoft Office
  • Microsoft Sql Server
  • Show all
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Bio

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Topline AI
Muhammad Rizki is a seasoned IT professional with expertise in network operations, IT support, and software development. He has extensive experience in managing and maintaining complex networks, as well as providing technical support to customers. Rizki is also skilled in various software applications, including Microsoft Office, Microsoft Sql Server, and Blender.

Credentials

  • Sertifikat Kelas Belajar JavaScript Asynchronous
    CodePolitan
    May, 2023
    - Apr, 2026
  • Sertifikat Kelas Belajar JavaScript DOM
    CodePolitan
    May, 2023
    - Apr, 2026
  • Sertifikat Kelas Belajar Bootstrap CSS Framework
    CodePolitan
    Apr, 2023
    - Apr, 2026
  • Sertifikat Kelas Belajar JavaScript
    CodePolitan
    Apr, 2023
    - Apr, 2026
  • Sertifikat Kelas Belajar Dasar CSS
    CodePolitan
    Mar, 2023
    - Apr, 2026
  • Sertifikat Kelas Belajar Dasar HTML
    CodePolitan
    Mar, 2023
    - Apr, 2026
  • Sertifikat Kelas Belajar JQuery Dasar
    CodePolitan
    Mar, 2023
    - Apr, 2026
  • Sertifikasi Belajar GIT Dasar
    CodePolitan
    Feb, 2023
    - Apr, 2026
  • Sertifikat Kelas Mengenal Pemrograman Komputer
    CodePolitan
    Feb, 2023
    - Apr, 2026
  • Sertifikat Kelas Panduan Member KelasFullstack.id
    CodePolitan
    Feb, 2023
    - Apr, 2026

Experience

  • PT Palapa Ring Barat
    • Jakarta, Jakarta Raya, Indonesia
    • Tier-1 PRB IP
      • Sep 2021 - Present
      • Jakarta, Jakarta Raya, Indonesia

      • Supporting the Tier 1 PRB team, regarding device maintenance needs to prevent network problems, and improve device quality.• Check the alarm for device problems in the monitor system, Make a backup device database for the unmonitored device and Report all NE data collected• Make Method of Procedure (MOP) to improve and upgrade the device, Report the vendor trouble ticket summary, internal MOP summary, and Capacity MPLS, Report internal and external comparisons of the trouble ticket vendor• Meetings with the vendor quarterly and Create a proposal for contract renewal to the vendor• Coordinate certification for the Tier 1 team• Coordinate a sharing session with the vendor•Device :✔ Cisco✔ Mikrotik CCR1072, CCR1036, RB1100✔ Huawei S5700 Series

  • Griz art digital
    • Tangerang
    • Founder
      • Aug 2013 - Jun 2023
      • Tangerang

      IT Application, website, etc.

  • PT. Mora Telematika Indonesia
    • jakarta
    • IP/MPLS Tier-1 NOC Enterprise
      • Mar 2017 - Sep 2021
      • jakarta

      IP Tier-1 NOC Engineer • Performs first level diagnostic and remote support for network problems and responds to issues affecting customer networks in MPLS node (Backbone Device), public internet node (Supernet,GPON), and access node (ONT and Switches)• Identify network performance degradations in IP L2 Network, MPLS L2 VPN Network, Frame Relay Network, Leased Line Network, Local Loop / Metro E.•Coordinate With Backbone Team, FOP, CTS when any problem field.•Device Like:✔ Mikrotik CRS Series, CCR Series, RB Series✔ Zte GPON✔ Huawei Switch, and Router✔ Dasan GPON✔ Juniper Switch and Router✔ Cisco Switch and Routeretc.

  • Telekomunikasi Indonesia
    • jakarta
    • Datin Solution
      • May 2014 - Nov 2017
      • jakarta

      • Performs first level diagnostic and remote support for network problems and responds to issues affecting customer networks in MPLS node (CE router, PE router, P router, and Metro-E), public internet node (looking glass router), and access node (DSLAM, E1 Link, Imux TDM Link and switches)• Identify network performance degradations in MPLS L3 VPN Network, MPLS L2 VPN Network, Frame Relay Network, Leased Line Network, Local Loop / Access Network.• Work in multi-vendor environments (Cisco, Juniper, Huawei, Alcatel, ZTE, Zyxel, Tellabs)• Monitor and identify IMUX TDM alarm fault network using Tellabs, and Mainstreet Newbridge NMS• Perform BER (Bit Error Rate) Test for E1 link using Tellabs, and Mainstreet Newbridge NMS to analyze customer network degradation• Monitor and identify ADSL & DSL Modem alarm (low SNR, or high ATT) using Zyxel NMS• Perform line-profile adjustment for ADSL DSLAM, or DSL DSLAM•Perangkat :✔ Cisco✔ Juniper✔ Alcatel✔ Tellabs

  • PT ABHIMATA PERSADA (PTAP)
    • Jakarta Selatan
    • IT Support
      • May 2011 - Jul 2012
      • Jakarta Selatan

      Stay in BNI to Handle :• Check the alarm for device problems in the monitor system, Make a backup device database for the unmonitored device and Report all NE data collected• Coordinate a sharing session with the vendor Hardware :✔ Data Center (DC) dan Disaster Recovery Center (DRC), product by hewlett packard (HP)Software : ✔ Prognosis, Base24

Education

  • 2012 - 2013
    Institut Teknologi Bandung
    Sarjana Sains Terapan, Animasi
  • 2008 - 2011
    Politeknik Telkom
    Diploma Degree, Of Computer Engineering
  • 2005 - 2008
    SMA N 79
    IPA

Suggested Services

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Industry Focus. “Telecommunications”

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