Experience

• 

  Geekay Group

  • Jeddah, Makkah, Saudi Arabia

  • Storekeeper

    • Sep 2023 - Present
    • Jeddah, Makkah, Saudi Arabia

• 

  Dukan Retailing Company

  • Makkah, Saudi Arabia

  • Store Manager Operations

    • Jul 2016 - Sep 2023
    • Makkah, Saudi Arabia

    Improve profit and attain sales target of the StoreDeal with all complaints, queries, and other related customer service issuesRecruit and interview new staff for the storeOrganize training, orientation, and supervise all store staffOversee receiving orders and stock controlAssign and schedule tasks for specific employees and follow up on the results they generateComplete all the operational requirements of the storeDiscipline, counsel, and coach employees to maintain positive result generationRecognize future and present requirements by customersEstablish good rapport with existing and potential customersCollaborate with other members of staff that have good understanding about service requirementsStudy trends, authorize clearance sales and determine all required sales promotionsReview merchandising by formulating pricing policiesComputer use like Ms Excel, Email,Microsoft dynamic,

• 

  Saudi Factory for Electrical Appliances Ltd ( SELECT )

  • Jeddah

  • Quality Control Engineer

    • Aug 2013 - May 2016
    • Jeddah

    Designing, developing, and implementing best quality processes and practices for product developmentDeveloping and initiating quality standards for inspections, evaluations, and testsMaintaining, monitoring, and ensuring the highest quality in products or services Developing strategies to evaluate the accuracy and precision of production equipment, analytical equipment, and tests & measurementsDesigning and creating instructions and forms for assessing, evaluating, documenting, and reporting on quality standards in services or products Troubleshooting and resolving problems related to quality control Researching, compiling, and preparing information on quality control processes, procedures, and activitiesAnalyzing and monitoring quality control performanceInvestigating and troubleshooting production or product errorsTabulating and documenting data related to processes, materials, and products qualities and reliabilities Training company staff, technicians, and other professionals on quality control aspects of their workLeading, directing, and assisting technical and professional staff in testing and measuring services or productsCollaborating with company operations managers to create and implement controls and product improvements

• 

  Yamaha Motor co.Ltd Pakistan

  • Pakistan

  • Service Engineer

    • Nov 2009 - Sep 2012
    • Pakistan

    • Perform hands-on on-site troubleshooting, service and repairs • Provide high level technical support to external customers at their location • Provide on-site training to the customers • Interface with cross functional work teams such as field applications, customer support/services, product management, manufacturing and marketing/sales • Develop Service technical documentation • Create and maintain service information in the company enterprise database • Timely and professionally handle field service calls and issues arising from the field service visits, triage with field applications scientists as appropriate • Timely complete and submit all required paperwork • Communicate with the customer to ensure satisfaction and implement any necessary corrective actions