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Bio

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Muhammad Bangura is a seasoned IT professional with expertise in programming, network administration, and virtualization. He has worked in various roles, including Information Technology Coordinator, Technical Lead, and Web Consultant, providing administrative and technical support for organizations. He holds multiple certifications, including CCNA Industrial and MCSA Windows Server, and has experience with various technologies, including VMware, DNS, DHCP, and Firewalls.

Credentials

  • Cisco Certified Network Associate Industrial (CCNA 200-301)
    CBT Nuggets
    Nov, 2022
    - Apr, 2026
  • Microsoft Windows Server 2016(Installation, Storage and Compute) | 70-740
    CBT Nuggets
    Dec, 2020
    - Apr, 2026
  • MCSA Windows Server (70-740) Course
    Udemy
    Sep, 2020
    - Apr, 2026
  • Fiber Optic Technician
    Fiber Optic Association, CA,USA
    Jun, 2012
    - Apr, 2026
  • Cisco Certified Network Associate (ICND 1 &2)
    karROX Technologies Ltd., Pune
    Mar, 2008
    - Apr, 2026

Experience

    • Information Technology Coordinator
      • Jul 2019 - Present
      • Sierra Leone

      Administrative and supportive role for various tasks and projects in line with current trends and technologies using Company and group policies for administering IS and IT operations and activities.Some of the tasks include (but not limited to) :-- Supporting local IT, and coordinating activities with counterparts in Abidjan, Paris - Managing incidents/requests via ITSM platform- Coordinate onsite image mastering for computer systems using SCCM standards- Perform server administration tasks, monitoring various server roles and features using Cloud-AD applications for Group Policies, Permissions and security- Prepare budget inventories for management reports and analysis- Work towards deadlines, using project management tools- Perform disaster recovery backups of all IT infrastructure equipment and systems (tape-storage, P2V,V2V operations) also with Veeam Backup & Replication and OnTape (Quantum Scalar libraries)- Maintain accurate and complete documentations for company policies and procedures- Support to oversee and maintain LAN and point-to-point networks and services for all sites- Support users in their usage of O365 applications, facilitate the use of collaboration tools- Act in alignment with user needs and system functionality to contribute to organizational policy

  • AT&C Technologies Ltd.
    • Freetown, Sierra Leone
    • Technical Lead
      • Feb 2021 - Present
      • Freetown, Sierra Leone

  • DreamDay University
    • Freetown, Sierra Leone
    • Information Technology Project Coordinator
      • Sep 2021 - Present
      • Freetown, Sierra Leone

  • Government of Sierra Leone
    • Ministry of Social Welfare
    • Web Consultant
      • Jan 2022 - Jun 2023
      • Ministry of Social Welfare

      Providing the services of website development and design a visible presence for the PERSIF (Post Ebola Recovery Social Investment Fund) project; in partnership with the Ministry of Social Welfare (MoSW) sponsored by the African Development Bank (AfDB).Whilst being compliant with all the necessary requirements, conforming to procedures, documentation reports and deliverables within the TOR.

    • Dean
      • Nov 2016 - Aug 2018

      Provide leadership, vision and management to the ICT department, and School of Technology Responsible for the college network and systems, all communication systems, media equipment and systems Oversee the revision and ensure compliance with the institution’s policies Oversee the development, design, and implementation of new applications and changes to existing computer systems and software packages Ensure the continual functioning of mission critical operations; Oversee IT related aspects of the institution's projects; Meet with stakeholders to assess requirements and determine needs; Provide day today supervision, conduct performance appraisals, and delegate work assignments for all IT personnel

    • Lecturer
      • May 2012 - Mar 2018

      *Lecturing on I.T. Related subjects: i.e. computer networking, programming(basics): C,C++,Javascript, java programming,visual basic, html, msyql/php., software engineering and web design for diploma, higher diploma and degree level courses.

    • Senior Lecturer
      • Apr 2015 - Aug 2016

    • Asst. Network Support Technician
      • Nov 2012 - May 2015
      • Freetown

       Collaborating with technical teams for completion of projects, to meet dead lines Monitoring and supervision of LAN-based network deployments and infrastructureHelp assess new computing technologies and the feasibility of system enhancements from line managers/supervisors to determine potential value for the organization

    • Department Head
      • Oct 2012 - Sep 2014

      * To oversee, establish policies and procedures, as well as coordinate the work within the Department.* launch departmental goals and ensure that all workers meet those goals.* monitor curriculum development and evaluate teaching professionals to ensure that students are receiving the best possible learning* Monitor all technical staff, coordinate and make requisitions on mateirals/supplies if needed

    • Asst. IT Administrator
      • Jun 2011 - Sep 2014

      *Responsible to administer and monitor thin-client based labs and LAN/Wifi networkinfrastructure; based on variations of the linux system, using edbuntu and Ubuntu versions12.04 and 10.04 respectively.*Installation, configuration of thin-client digital labs and coordination of ICT staff attached to thesatellite campuses at Rokuprr, Kambia, Lunsar, Bo and Kono.*Configuring and monitoring of network access, devices/network printers, working with file/mailinternal servers using collaboration software.*Technical coordinator for online learning management systems*Assisting and maintaining web based contents for : www.iamtech.edu.sl ~ with focus on onlineout-reach information for prospective students* monitoring email support system generation of new content and improving current web portal using intranet support to employ information technology standards.*Maintaining inventory of all computers, equipment; training and coordinating with technicalsupport staff to meet demands and objectives on a weekly basis.*Contributing as a team member/leader initiatives to upper management, towards managingeffectively with the best and right tools using adequate resources.

  • Enfotek BPO Services
    • Pune Area, India
    • Customer Service
      • Aug 2008 - Dec 2008
      • Pune Area, India

      For People Telecom (B2B campaign) – a Telecom Communications company based in Australiain the out bound voice process division, where i did the following:-Provided offers and other incentives to attract more customers.Attended to customer queries.(from training to live on-line calls)Processed customer orders for various call rates/services offered by company.

    • Foreign Student Voluntary Personel
      • Jan 2008 - Jun 2008
      • Pune

      As a past student, I still volunteered amongst with friends of the Foreign Student Associations in the yearly sponsorships, festivals and event management programs.

    • Computer Sales Associate
      • 2000 - 2002
      • Riyadh

      • Attending to customer complaints and issues• Negotiated on small and large sales of equipment with supplier and other third party dealers• Performed maintenance and repairs of Intel/AMD based desktops• Responsible for inventory management

Education

  • 2009 - 2011
    Sikkim Manipal University of Health, Medical and Technological Sciences
    Master of Science (MSc), Information Technology
  • 2004 - 2008
    Sikkim Manipal University of Health, Medical and Technological Sciences
    Bachelor of Science (BSc), Information Technology
  • 2002 - 2004
    Symbiosis International University
    Comptuer Science
  • 1998 - 2001
    Ghana International School,Riyadh
    Science Stream, IGCSE O' Level exams

Suggested Services

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Industry Focus. “Freight and Package Transportation”

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