Experience

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  Speedy Drive Car Rental

  • United Arab Emirates

  • Rental Agent/CSR

    • May 2022 - Present
    • United Arab Emirates

    Greeting clients and provide them with information on their car rental agreement services and collecting payments.Processing rental documents and payments. Assists other team members & completes other tasks as assignedMaintain accurate records of all rental transactions, including customer information and vehicle data.Handling client questions and complaints and work to resolve overdue car rentals.Coordination with operations team to ensure timely deliveries & pickup of vehicles.Handling of cash and credit card transactions, & provided customers with accurate receipts.

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  Daraz

  • Faisalabad, Punjab, Pakistan

  • City Coordinator

    • Oct 2019 - Feb 2022
    • Faisalabad, Punjab, Pakistan

    Coordination with daraz collection points, sharing daily report and communicating relevant information.Responding to complaints from customers and sellers give support & resolve issues.Prepare backlog file, clear high aging packages and attend daily meetings.Collaborating with first mile, last mile and sort departments for smooth process and ensuring timely execution of packages.Monitor dispatch timelines for effective SLA & also manage rejected/reschedule packages.Team management & rider route handling, outbound/inbound packages in LOP.Visit daraz collection points and remains in contact to ensure every process is performed properly.

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  Mezan Beverages (Pvt.) Ltd.

  • Lahore, Punjab, Pakistan

  • Accounts Officer

    • May 2016 - May 2019
    • Lahore, Punjab, Pakistan

    Prepare & enter cash/bank receipts, PO’s, DO’s & DN’s in ERP on daily basis & print reports.Managing basic office administrative tasks including filing, printing, reporting and emailing.Follow up on distributors account details for non-payments, delayed payments and other irregularities, researching and resolving payment discrepancies.Cross-checking invoices with payments and expenses to ensure accuracy.Coordinate with sales team to achieve monthly PO’s and DO’s targets.Review and audit of sales staff expenses and distributors incentives, compile them and keep necessary record.Verify and compile all documents related to CRV, CPV, BRV, BPV, JV, PO’s, DO’s & DN’s.

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  TechnoBatch Solutions

  • Faisalabad, Punjab, Pakistan

  • Data Entry Operator

    • Feb 2015 - Aug 2015
    • Faisalabad, Punjab, Pakistan

    Insert customer and account data by inputting text based and numerical information from source documents within time limits.Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry. Review data for deficiencies or errors, correct any incompatibilities if possible and check output.