Experience

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  IWP II

  • Dammam, Eastern, Saudi Arabia

  • ICT Manager

    • Jan 2022 - Present
    • Dammam, Eastern, Saudi Arabia

• 

  Oman Fiber Optic

  • Muscat Governorate, Oman

  • System and Network Administrator

    • Sep 2019 - Jan 2022
    • Muscat Governorate, Oman

    I contribute significantly to the company's goals by identifying vulnerabilities and leading the development of the IT strategy to increase the productivity of infrastructure, security, communications, business applications and support systems. My professional experience enables me to introduce new information technologies and maintain organizational efficiency.• Built a highly competent IT team for effective control of company’s technical assets.• Designed a comprehensive IT infrastructure and defined relevant policies as perorganization strategy and road map.• Streamlined IT services management by adopting third party tools to improve support level across Oman fiber optic.• Implementation & upgrade Microsoft environment (MS exchange, AD), VMware hypervisor environment and Cloud DR in Oman fiber optic• Implementation & upgrade Wireless Infrastructure, Telephonic system, CCTV system, Network Infrastructure• Guaranteed continues improvement of processes in Oman fiber to increase efficiency

• 

  Haya water (SUHAIL BAHWAN Information Technology)

  • Sultanate of Oman

  • System Support Engineer

    • Mar 2014 - Sep 2019
    • Sultanate of Oman

    • implementation, Configuration, Installation and Troubleshooting of Servers, Workstations, desktop, laptop and Printers.• implementation, Configuration, Installation and Troubleshooting of ICT Servers, Workstations, desktop, laptop and Printers, CCTV.• Managing/Supervising Helpdesk team and Handling user complaints on phone and through remote desktop and Configuration and Installation of Wireless Access points for LAN/Internet connectivity• Managing and Creating User accounts in Active Directory and MS-Exchange.• Implementation of Wireless infrastructure.• Implementation of Print management Solution.• implementation of Backup Servers and back routines • implementation Configuration and Installation of CISCO and Digital Phone systems• Configuration of Central LAB Analysis Equipment’s to communicate with Workstations for data retrieval in LAB Manager Server• Co-ordination with different Maintenance contracting companies and suppliers• Management and updating of IT Asset reports• Managing web-based applications like Maximo, HRMS, GIS, Tanker Access, Scada, SKF• System, Oracle Financial and Call Center Application etc.• VMWare Workstation, Network switch and cable management• Ticket Management in e-support Application

• 

  GLOBAL Solution

  • OMAN

  • System and Network Engineer

    • Mar 2013 - Feb 2014
    • OMAN

    troubleshooting Windows NT/98/XP/2000/2003 Operating System, Servers.Management of various services like DNS, Domain Controllers, Active Directory. Management of Antivirus server (Symantec, and Kaspersky).Installation, configuration & administration of proxy server,r, network file server.Management of User Administration, Monitoring, Quota management.

• 

  Ibrahim fiber ltd.

  • Shakot Pakistan

  • System Support Officer

    • Jul 2012 - Mar 2013
    • Shakot Pakistan

    Installation, configuration & administration of Clustered Windows Server (with OS/Application level the operations of computer network are monitored through random physical checks of hardware and using network management utilities.User activity is also monitored using the available network monitoring software.Hard Disk Management and File Server security checks are done when required.Data backup of network drives is taken on daily, weekly and monthly basis.Installation and troubleshooting of Hardware and Software.Create and maintain network user accounts. Use Server Room Activity to keep information about.Changing rights of user directories.Changing rights of printers.LAN administration activity.Temporary grant/revoke of user rights.Addition/Removal of new hardware/software on the network.Surveillance system installation and configuration, (POE Camera’s, IP Base Camera’s, Moveable & Static Camera’s and also troubleshooting of them.General office support.Supporting the Foreigner Guests, (Troubleshooting, Solutions for them).Installation, maintenance, troubleshooting of network and computer system. Installation of Hardware (computers, printers and other related peripherals).Changes to system configuration (Keep backup of configuration data).Virus checks and Scan.Conducting training session for company employees

• 

  institute of Cost and Management Accountants of Pakistan

  • Faisalabad

  • Network And System administrator

    • Apr 2012 - Jul 2012
    • Faisalabad

    Configure user policy on server end (2008)Configure user policy on server for internet services on Microsoft forefront Handles user’s problems in a timely and effective manner.Trouble Shooting and reporting Problems.Technical Support of routine network and Hardware problems.Applying operating system updates and configuration changes.Answering technical queries.Installing and configuring new hardware and software.Network MonitoringTroubleshooting of PC environment.Responsible for IT hardware, software and maintenance procurement.Assist in installation of workstations and printers on the WLANEnsure that all external Security measures including Anti-virus firewall and upgrade and support of all Infrastructure system. Including services hardware.

• 

  Angels International College

  • Faisalabad

  • Network and System administrator

    • Sep 2011 - Apr 2012
    • Faisalabad

    Supervision library automation software(resource mate) Handles user’s problems in a timely and effective manner.Trouble Shooting and reporting Problems.Technical Support of routine network and Hardware problems.Applying operating system updates and configuration changes.Answering technical queries.Installing and configuring new hardware and software.Network MonitoringWi-Fi Networking (Total Wireless Environment) Troubleshooting of PC environment.Responsible for IT hardware, software and maintenance procurement.Assist in installation of workstations and printers on the WLANEnsure that all external Security measures including Anti-virus firewall and upgrade and support of all Infrastructure system. Including services hardware

• 

  Crescent Bahuman Ltd

  • Pindibhattian

  • Netwrok System Support Officer

    • Oct 2010 - Sep 2011
    • Pindibhattian

    Surveillance system installation and configuration, (POE Camera’s, IP Base Camera’s, Moveable & Static Camera’s and also troubleshooting of them. Repairing Camera’s (Hardware wise).Create and maintain network user accounts. LAN administration activity.Addition/Removal of new hardware/software on the network.General office support.Supporting the Foreigner Guests, (Troubleshooting, Solutions for them).Installation, maintenance, troubleshooting of network and computer system. Installation of Hardware (computers, printers and other related peripherals).RFID Zymetry Factory System:The network consists of more than 10000 nodes.RFID Zymetry Factory System First time implementation in Pakistan.One Piece Online Tracking System from (Cut to Pack).Install Physical Infrastructure.Online: POE Hubs, POE Job Controllers, Job Readers, Flat Console Cables, and also troubleshooting on them.Install Related Software’s and configurations etc.Draw a Proper Map of this Infrastructure and also monitoring.