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Bio

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Muhammad Abdulah is a seasoned IT professional with 12+ years of experience in software testing, support, and education. He has expertise in software testing, troubleshooting, and system architecture, with a strong foundation in English, French, and Urdu. Abdulah has worked in various roles, including Software Test Engineer, Assistant Lecturer, and Sales Analyst, and has experience in industries such as aviation, insurance, and technology.

Experience

  • Digital Globe Services
    • London, United Kingdom
    • Software Test Engineer
      • Feb 2014 - Present
      • London, United Kingdom

    • Assistant Lecturer
      • Apr 2012 - Present

      on subjects related to CPL theoretical examinations.*Handling student financial accounts and queries.*Updating records via excel database for aircrafts and OEM equipment.*Customer service.*Brand ambassador and mentor for new pilot applicants.*Designing advertisements and other graphics related tasks.*Maintained the operational availability of all computer related equipment,network infrastructure.

    • Software support engineer
      • Jan 2014 - Jan 2015

      Delivered tier I and tier II support by exercising sharp troubleshooting skillsand resolving issues with connectivity issues and software in a client/serverenvironment.*Cooperated effectively with vendors to facilitate installation, testing,upgrade, and migration of new software.*Maintained, fine-tuned, and optimized system architecture throughoutstanding expertise in application installation, configuration, integrationand administration.

    • Assistant Lecturer
      • Jan 2012 - Jan 2014

    • Sales Analyst
      • Jan 2009 - Jan 2011

      Analyzed market potential - Researched prospective customers andpotential profit*Conducted client and market surveys in order to obtain information aboutpotential customer*Develop packaged deals for customers that are willing to utilize companyfor home, auto and life policies.*Handled incoming calls from policyholders, responding to inquiries,resolving problems and correcting policy errors.*Handled inbound calls from customers/clients seeking product informationor buying insurance. Moving on to become a sales team leader.Technical Proficiency*Software Tools & Languages: JavaScript, Ruby, App*Test Frameworks: UAT, regression testing, smoke testing and sanity testing.*Working in a SCRUM development methodology as part of an Agileenvironment.*Working with Product Owners and conducting regular bug triages.*Working knowledge of Commercial Aircraft avionic systems, aerodynamicproperties, fluid mechanics, thermodynamics and aero structures.

Education

  • 2010 - 2012
    Maccelesfield College
    B.Tech, Aerospace engineering
  • Burnage Media Arts College

Suggested Services

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Industry Focus. “Advertising Services”

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