Experience

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  toters delivery

  • Lebanon

  • Customer Experience Team Lead

    • Jun 2022 - Present
    • Lebanon

• 

  Bankmed

  • Lebanon
  • Banking
  • 700 & Above Employee

  • Contact Center Shift & Team Leader

    • Mar 2015 - Jun 2022

  • Call Center Representative

    • Mar 2011 - Mar 2015

• 

  Dar Al Ilm Lil Malayin

  • Beirut District, Lebanon

  • Sales Officer

    • Nov 2009 - Dec 2010
    • Beirut District, Lebanon

    . Handling Published books sales and marketing new products.. Managing ongoing clients relationships and acquiring new ones such as schools, governmental associations etc... Managing and Representing the publishing house in International Book Fairs in Beirut, UAE and Oman Sultanat Book Fairs.. Preparing orders for clients on a regular basis.. Following up after sales to check the acceptance of the products and research on ways to enhancing them.. Acquiring yearly sales target presented by the sales management.

• 

  Zaid Alhussain & Brothers Group

  • Al-Riyadh Governorate, Saudi Arabia

  • Showroom Supervisor

    • Nov 2008 - Jun 2009
    • Al-Riyadh Governorate, Saudi Arabia

    Showroom Supervision at Al Sultan Gardens in Tahlia St. Branch. Managing daily activity and sales. Organizing and preparing employees daily schedule.Outdoor Marketing and sales visits to interested clients.Handling clients complaints and support.Handling VIP clients and their requests.Maintaining and supervising the showroom status and sales position.

• 

  Boubes Group

  • BOB's Diner

  • Restaurant Waiter

    • Jul 2006 - Jul 2008
    • BOB's Diner

    . Handling Clients orders.. Upselling designated products.. Maintaining a perfect service level at all times.. Meeting Sales Target defined by the management on a monthly basis.. Achieving highest grades on Mistery Shopper evaluations.