Experience

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  Supercharge Batteries Australia

  • Sydney, New South Wales, Australia

  • Quality and Environmental Compliance Officer

    • Feb 2024 - Present
    • Sydney, New South Wales, Australia

    • Prepared documents, site plans, and emergency evacuation diagrams to ensure compliance with environmental and occupational legislation. • Reviewed EPA and hazardous chemicals application for council and relevant governing bodies approvals, including fire safety and safe work body of different states across Australia and New Zealand. • Attended site audits for inspection to ensure that warehouses and offices comply with relevant WHS and environmental guidelines.

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  MRA Consulting Group

  • Sydney, New South Wales, Australia

  • Environmental Consultant Intern and Waste Auditor

    • Oct 2023 - Feb 2024
    • Sydney, New South Wales, Australia

    Environmental Waste Auditor• Collected and analysed food waste data during fieldwork to landfill sites across regional NSW and Tasmania. • Sorted and analysed waste into 40 categories based on EPA guidelines.• Analysed the behavioural pattern of households for strategic research on policies for efficient waste sorting.Environmental Consultant Intern• Developed a proposal draft for an airline company on different cutlery and packaging options to make in-flight catering sustainable, which included research on materials that are reusable, compostable, or recyclable. • Council Litter Project: Analysed data of specific litter points of the council area, created a pool of coordinates that needs to be audited. Prepared a proposal draft on minimizing cigarette butts and food waste. • Contributed to data analysis of waste collection and recycling points across Australia, as part of an in-house project, including Excel and Power Bi.

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  Probe CX

  • Customer Solution Specialist at My Aged Care, Australian Government DOHAC

    • Mar 2021 - Sep 2023

    Contributed to prompt resolution of queries by responding to inbound and outbound calls. Sustained detailed records of all the conversations with a high degree of accuracy. Fostered business success by meeting both qualitative and quantitative targets. Enriched customer experience by maintaining confidentiality and privacy of clients. Optimized skills of new employees, ensuring adaptability to work culture by delivering continual assistance and training. Enabled seamless flow of important information by communicating effectively with individuals from different cultural and linguistic backgrounds.

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  Tom Burg Ltd.

  • Kolkata, India

  • Sales Coordinator

    • Jan 2018 - May 2018
    • Kolkata, India

    Delivered expert-level support to manager in preparing purchase orders / cost estimation reports and liaising with the internal and external stakeholders. Facilitated manager in informed decision-making by providing feedback on a weekly basis. Developed understanding of new challenges and opportunities in fashion market. ● Droved sales growth by assessing and gaining insight into market trends.● Ensured availability of essential products across different clothing lines by managing inventory.• Assisting the manager with computer systems and finance.