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Morgan Palmer is a seasoned professional with a strong background in IT, finance, and administration. She has experience as a RegTech Python Developer, IT Support Technician, Utility Analyst, Tech Shop Sales Associate, Team Leader, Accountant, and Library Page. Morgan holds a Master of Science in Accounting and Finance from the University of Bath and a Bachelor's degree in Statistics from the University of North Carolina at Chapel Hill.

Credentials

  • Web Development
    SheCodes
    Mar, 2024
    - Apr, 2026
  • Introduction to Coding
    SheCodes
    Jan, 2024
    - Apr, 2026
  • Introduction to Programming Using Python
    DataCamp
    Jun, 2022
    - Apr, 2026
  • Introduction to Python & Apps - Deloitte
    Code First Girls
    Mar, 2022
    - Apr, 2026
  • SETsquared Partnership IKEEP Programme Intrapreneurial Training Award
    University of Bath School of Management
    Mar, 2022
    - Apr, 2026

Experience

  • Suade Labs
    • London, England, United Kingdom
    • RegTech Python Developer
      • Sep 2022 - Present
      • London, England, United Kingdom

      - Develop and implement capital reporting frameworks and systems to ensure compliance with regulatory requirements, including Basel III, CCR, and stress testing frameworks.- Monitor regulatory changes and updates related to capital reporting, incorporating them into the systems and processes to maintain compliance.- Liaise with clients to perform ETL-based data modelling involving JSON and CSV files within Python in order to implement our software-as-a-service.- Collaborate with cross-functional teams, including risk management, finance, and IT, to gather requirements and translate them into technical solutions for capital reporting.

  • Gadby Leadership Consulting
    • Bath, England, United Kingdom
    • Administrator
      • Mar 2022 - Sep 2022
      • Bath, England, United Kingdom

      -Coordinate meetings and workshops with clients, handling logistics, scheduling, and materials preparation.- Provide comprehensive administrative support to a team of occupational psychologists, facilitating their work and ensuring timely delivery of projects.- Collaborate with internal stakeholders to develop and implement administrative policies, procedures, and systems, enhancing operational efficiency.- Maintain and update confidential client records, ensuring accuracy and compliance with data protection regulations.

  • University of Bath
    • Bath, England, United Kingdom
    • IT Support Technician
      • Oct 2021 - Feb 2022
      • Bath, England, United Kingdom

      - Provided IT support services, troubleshooting, and software operation to students and staff at the University of Bath.- Assisted customers with open WiFi connectivity to Eduroam, antivirus program installations, virus removal, and printing connections. - Developed strong customer service skills and problem-solving skills for various troubleshooting problems.

  • Raftelis
    • Charlotte, North Carolina, United States
    • Utility Analyst
      • May 2021 - Aug 2021
      • Charlotte, North Carolina, United States

      - Researched and populated a database with key financial information of over 700 of Raftelis’ existing and prospective clients, increasing the database by over 75% from previous years. - Calculated liquidity, leverage, and other financial metrics for each utility. - Created a tool in Tableau to visualize the results from the dataset. The tool includes various dashboards which present key financial metrics across locations (region, state, etc.) and utility size. - Presented the results of the Financial Metrics Database to senior leadership of the Firm. - Collaborated with financial consulting and creative services team to prepare for a proposal for a wastewater rate study for a South Carolina utility in response to an RFP which represents a bid for new work for a potential client. - Provided support in the development of Raftelis’ National Water and Sewer Affordability tool, which included collecting rate survey data from over 250 water and/or sewer utilities nationwide. This data will be use to assess the financial burdens of water and sewer costs on residential customers in each utility service area.

    • Tech Shop Sales Associate
      • Aug 2019 - May 2021
      • Chapel Hill, North Carolina

      - Identified customer needs and assisted with selection of products providing the best solution for the individual.- Sold and prepared laptops for over 500 incoming students as part of the Carolina Computing Initiative.- Organized receiving of products and completed weekly spreadsheet analysis of current inventory.- Supervise proper cash register operations and daily store closure.- Utilize strong communication and problem-solving skills to effectively resolve customer concerns.

  • Carolina Athletic Hospitality
    • Chapel Hill, North Carolina
    • Team Leader
      • Oct 2017 - May 2021
      • Chapel Hill, North Carolina

      - Welcome and ensure safety for all guests at UNC Basketball and Football home games.- Oversee and guarantee customer satisfaction while promoting athletic loyalty through a superior game day experience.- Provide leadership and support to fellow employees assigned to my area.

  • MARK A. STEPHENS, CPA
    • Gastonia, North Carolina, United States
    • Accounting Intern
      • Jun 2020 - Aug 2020
      • Gastonia, North Carolina, United States

      - Provided in-depth customer service through bank statement reconciliation and client payroll processing.- Analyzed and interpreted account records, compiled financial information, and completed data entry for tax preparation.

  • Gaston County Public Library
    • Gastonia, North Carolina
    • Library Page
      • Apr 2015 - Aug 2017
      • Gastonia, North Carolina

      - Collaborated with a team of designers to offer direction on projects and programs for the community.- Helped design displays and strategically place materials to target the needs of customers.- Developed and implemented a training strategy for new employees to improve efficiency and expedite the re-shelving process.

Education

  • 2021 - 2022
    University of Bath
    Master of Science - MS, Accounting and Finance
  • 2017 - 2021
    University of North Carolina at Chapel Hill
    Bachelor's degree, Statistics
  • 2019 - 2019
    University of Sussex
    Economics

Suggested Services

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Industry Focus. “Information Technology & Services”

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