Experience

• 

  Great America

  • Cedar Rapids, Iowa, United States

  • Account Support Advisor

    • Feb 2020 - Present
    • Cedar Rapids, Iowa, United States
• 

  CRST, INC.

  • United States
  • Truck Transportation
  • 100 - 200 Employee

  • Driver Recruiter

    • Nov 2019 - Feb 2020

    -Collaborate with management on the screening and interviewing candidates-Review and process applications to determine if the applicant is qualified-Complete background checks along with pre-hire files and paperwork on applicants-Effectively explain CRST’s operating policy, best practices and customer expectations while on-boarding new employees

  • Driver Manager

    • Jan 2019 - Nov 2019

    -Manage and coach upwards of 50 drivers in a fleet to ensure that they are able to meet customer expectations on each load-Effectively communicate between departments and the drivers what each load requires such as the correct time to pick up and deliver along with any special instructions load plans-Ensure that drivers are paid correctly for each load along with completing payday advances and reimburse for any expenses they encounter while completing their job

• 

  Tata Consultancy Services

  • Cedar Rapids, Iowa

  • Commission Specialist

    • Apr 2018 - Dec 2018
    • Cedar Rapids, Iowa

    -Responsible for analyzing, auditing, and mailing monthly earned commissions statements, checks, and electronic fund transfers-Handle agent inquiries and conduct research as needed for advance and earned commission accounts-Evaluate daily commission advances and monthly earned commission for disc...

• 

  Transamerica

  • Cedar Rapids, Iowa

  • Commissions Analyst

    • Dec 2017 - Apr 2018
    • Cedar Rapids, Iowa
• 

  Kerndt Brothers Savings Bank

  • Cedar Rapids, Iowa

  • Personal Banker

    • Apr 2014 - Dec 2017
    • Cedar Rapids, Iowa

    -Served as a main point of contact for customer inquiries while focusing primarily on the opening of business and personal checking accounts, Certificate of Deposits, Health Savings Accounts and IRA accounts-Provided day-to-day assistance to the Manager of Retail banking with branch transaction r...

• 

  NXT Bank

  • Financial Service Representative

    • Jun 2013 - Apr 2014
• 

  Liberty Bank

  • Personal Banker

    • Jun 2013 - Nov 2013

    -Opened new accounts-Consumer Loans-Teller duties

• 

  Verizon Wireless

  • Retail Service Representative

    • Jul 2012 - May 2013