Experience

• 

  Vixa Group

  • Lagos, Nigeria

  • Internal Auditor

    • Oct 2021 - Present
    • Lagos, Nigeria

    • Perform and control full audit cycle including risk management and control management.• Conduct monthly, quarterly and yearly stock counts and report to the management the outcome of each stock count. • Ensure that the internal control system of the company is adhered to and report to the management where such system has been eroded.• Conduct regular verification of the company's debts.• Conduct spot checks on warehouse personnel to ensure the accuracy and reliability of transactions recorded.• Preparing reports to highlight issues and problems identified during system reviews/audits. • Document processes and prepare audit findings memorandum and recommend ways to increase operational efficiency and effectiveness.

• 

  CrossTie Solutions

  • Nigeria

  • Internal Audit Officer

    • May 2021 - Oct 2021
    • Nigeria

    • Executed audit assistant functions to check the accuracy of accounting systems and procedures.• Reviewed, assessed and recommended changes in accounting systems and controls of a business unit• Verified and inspected accounts receivable and payable ledgers and general ledgers for their accuracy.• Checked all accounting and clients’ databases are updated and functioning properly.• Checked and verified accounting books and records that conform with industry practices.

• 

  Access Bank Plc

  • Nigeria
  • Banking
  • 700 & Above Employee

  • Customer Service Officer

    • Dec 2019 - May 2020

    • Customer service satisfaction rose by 10% monthly for 6 consecutive months.• Achieved 9% rise in Bank accounts reconciliation duration in second and third quarters of 2019• Serviced long-standing customers as well as prospective customers.• Provided resolution to 70+ commercial banking inquiries on online banking and security.• Provided specialized customer support to all in-person and calling customers.• Identified potential cross-sell opportunities and referred interested customers to the sales.• Ensured that all the bank’s policies, procedures, regulations, and code of conduct are followed.• Conducted and ensured full checks and reconciliation of all customers’ related transactions.• Reported suspicious transaction activities to prevent fraud.

  • Bank Fund Transfer Officer

    • Jan 2019 - Nov 2019

    • Tracked, recorded, reported, and stored information related to customers’ transaction• Maintained and balanced cash drawers and reconciled discrepancies.• Handled currency, transactions, and confidential information in a responsible manner.• Used software to track bank information and generate reports.• Ensured customers' transactions (Manager's Cheques, Funds Transfer, Bill Payments etc.) are processed within approved service turnaround time.

  • Bank Transaction Officer /Funds Transfer Officer

    • Mar 2014 - Dec 2018

    • Ensured all remittances for customers and companies are handled within the agreed time frame.• Ensured excellent interpersonal relations with customers when resolving customers’ issues.• Ensured operational efficiency within the branch in line with banking regulatory requirements.• Reviewed transaction records, status and accuracy levels in-line with agreed processes and SLAs. • Ensured timely posting of customers’ funds transfer requests.

• 

  National Population Commission

  • Nigeria

  • Assistant Birth Registrar

    • Nov 2013 - Feb 2014
    • Nigeria

• 

  Government Technical College, Ilorin

  • Nigeria

  • Mathematics Teacher

    • Nov 2012 - Oct 2013
    • Nigeria