Experience

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  Bangkok Smartcard System Company Limited

  • Thailand
  • Financial Services
  • 1 - 100 Employee

  • Senior Project Associate

    • Feb 2021 - Present

    • Managed and implemented E-Payment solution projects with an end-to-end project management approach, including project planning, project schedule, budget planning, project implementation, and project control, plus delivered the projects to achieve expectations timeline, requirements, and budget.• Led a various number of E-Payment solution projects successfully launched/published into the market; o “My Rabbit”, a mobile application that provides features of Rabbit Card top-up, check balance, view recent transactions, and E-KYC functions. o “Sony Bangkadi F&B”, a canteen payment solution that uses payment via both Rabbit Card and Rabbit LINE Pay. o “CPN Carpark”, a car park payment solution at car park cashier counters and car park kiosks installed at 5 Central department stores which pay via Rabbit LINE Pay. o “BOONTERM”, a kiosk payment solution installed at 16 BTS stations with features of Rabbit Card top-up, check balance, and E-KYC.• Collaborated and assisted Project managers, team members, relevant business parties, suppliers, vendors, and clients to drive assigned projects to achieve project requirements and reach the projects’ Go-live phase.• Led meetings both internally and externally including conducting presentations to communicate project status or issues to other parties plus conducted project documents in the project development life cycle from the design phase to the Go-live phase.• Coordinated and performed functional tests, system integration tests, user acceptance tests, and pilot tests with responsible parties in the project’s testing phase.• Proposed project change requests through the change management process along with performance monitoring of the Go-live projects to seek opportunities to improve E-payment solutions services including diagnosing and troubleshooting if problems arise.• Monitored and reviewed contracts, privacy policies, non-disclosure agreements, and service level agreements of assigned projects.

  • Senior System Engineer (Backend)

    • Jun 2014 - Jan 2021

    • Developed and configured an E-payment solution in-house system, E-wallet Acquiring System (EAS), for the execution of financial data reconciliation, financial data correction, and financial report generation.• Maintained an E-payment solution in-house system, Clearing House System (CCH), in terms of preventive and corrective maintenance, integration, and configuration of new services or affiliated applications including complying with security standards and company policies and procedures.• Efficiently customized and queried PL/SQL and Shell script along with developed Oracle database packages, stored procedures, configurations, architectures, and system functions.• Gathered system requirements and coordinated with team members, other technical teams, service providers, vendors, and relevant parties for system requirement analysis, system architecture instigation, test plans, and procedures for software/system testing.• Consolidated incident log reports, system performance reports, and other significant reports to examine system integrity, reliability, efficiency, or failures.• Troubleshoot problems by providing prompt solutions to fix and improve daily operations inclusive of escalating occurred incidents to backend manager or technical director.

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  AIS - Advanced Info Services Plc.

  • Phaya Thai, Bangkok City, Thailand

  • Billing Application Analyst

    • Aug 2008 - May 2014
    • Phaya Thai, Bangkok City, Thailand

    • Generated and verified the completeness of clients' mobile phone network monthly bills which contained information on clients' profiles, usage details, discounts, and promotions.• Sampling inspected clients' bills, generated summary reports of E-billing, and reported to in-charge by schedules.• Provided Tier 1 support for billing generator troubleshooting along with finding the error cause.• Configured billing generation system in parts of prepaid billing and promotion to align with marketing requirements.• Verified the integrity of postpaid billing configuration on the billing generation system.• Designed and developed SQL statements including conducting a user manual for data reconciliation.

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  Synergy WorldWide

  • Huai Khwang, Bangkok City, Thailand

  • IT Staff

    • Apr 2008 - Jul 2008
    • Huai Khwang, Bangkok City, Thailand

    • Installed and configured computer operating systems and applications inclusive with monitoring and maintaining software/systems and networks.• Assisted both internal staff and clients in troubleshooting hardware, software/system, and network problems by diagnosing and providing prompt support via verbal on the phone and on-site support.• Generated users’ profile accounts of new staff including handled with users’ password issues