Bio
Experience
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Currently seeking career opportunities in process improvement
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Feb 2009 - Present
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Strategic Sourcing Manager
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Aug 2007 - Feb 2009
Provided leadership and management of procurement processes for eight human resources departments. Enforced the use of best practices for supplier selection, attaining the lowest total cost of ownership and contract execution. Developed strategies for ongoing category management and metrics for supplier management across five categories totaling $100M in spend. Key accomplishments included:·Managed 50+ sourcing projects, preventing interruption of critical services and yielded $6M in savings in a twelve month period. ·Maximized $25M+ budget for recruiting and staffing by managing and advising on the establishment of vendor service agreements, thus controlling costs and improving service. ·Standardized the supplier selection process by creating a
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Strategic Process Manager
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Feb 2007 - Aug 2007
Organized, facilitated and analyzed data from “voice of the customer” meetings, outlining the needs and requirements of the department. Designed sourcing processes, tools, and reports to satisfy the diverse needs of six teams within the procurement department. Key contributions included:·Increased department productivity by 25% by spearheading the design and implementation of a centralized contract management system which provided a centralized repository for contracts.·Expedited user acceptance and transition to contract management tool by designing and creating workflows with outlined user benefits of automated approvals, simplified administration, and improved contract tracking .·Re-designed division reports with standard metrics across procurement departments, enabling senior leadership to set and drive global department goals
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Business Management Consultant
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Aug 2004 - Feb 2007
Oversaw and advanced Internal Revenue Service quality program designed to manage quality and accuracy of tax law education and communication provided by IRS strategic partners. Advised Director on project strategy, scope and approach. Assigned, directed, and supervised activities of cross-functional, government teams in the design, development, and rollout of quality management system. Significant contributions included::·Analyzed job aids and identified quality measures that ensured program goals were satisfied, building program credibility and support among key stakeholders.·Produced a sustainable and scaleable quality system by creating process maps detailing system functional requirements and associated risks with mitigation plans allowing IRS to track and improve services.
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Senior Consultant
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May 2003 - Aug 2004
Advised and managed Internal Revenue Service on the development and implementation of employee performance measures designed to improve the accuracy, quality, and timeliness of tax preparations performed at government agencies nationwide. Created and conducted discipline-specific training for tax specialists, analysts, and field directors. Major accomplishments included: ·Designed pilot program with a representative population from more than 400 tax agencies, driving statistically sound measurements of solution effectiveness.·Reduced residual costs by gathering, analyzing and reporting pilot program findings with recommended system and process enhancements thus ensuring data integrity and system and process flexibility
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Six Sigma Black Belt
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Oct 2000 - May 2003
Navigated global, cross-functional teams in the design of an order-to-delivery system of power turbines. Designed and created tools to monitor cost and delivery of goods.. Promoted and mentored employees on how to use Six-Sigma methodology to solve business problems. Key process improvements incl...
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Mechanical Engineer
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1998 - 2000
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Education
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2001 - 2006Brenau University
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1996 - 1998North Carolina Agricultural and Technical State University
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1992 - 1996Purdue University
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Industry Focus. “Engineering”
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