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Monique E. Azore is a seasoned IT professional with 14+ years of experience in database management, software development, and system implementation. She has a strong background in Oracle Database, Oracle E Business Suite, and Microsoft Office, with expertise in SQL, Pl/Sql, and Oracle Reports. Monique has worked with various companies, including Longbow Advantage, Canada Bread Company, Limited, Guyana Sugar Corporation, and Guyana Power and Light Corporation, in roles such as Senior Application Support Analyst, Business Analyst, IT Analyst, and Customer Service Representative.

Credentials

  • Warehouse Management Functional Consultant
    Blue Yonder
    Jul, 2020
    - Apr, 2026
  • Warehouse Management Technical Consultant
    Blue Yonder
    Jul, 2020
    - Apr, 2026

Experience

    • Canada
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Senior Application Support Analyst
      • Sep 2021 - Present

    • Business Analyst
      • Apr 2018 - Sep 2021

    • IT Analyst- Oracle Warehouse Management System
      • Jan 2017 - Apr 2018

      -Determines requirements, designs, builds, tests, implements, maintains and enhances business systems.-Develops and implements comprehensive test plans to ensure that systems and programs are tested and debugged.-Determines proper installation parameters for software and hardware, for smooth integration, transition and efficiency.-Develops process follow and documentation-Analyzes, detects, identifies and corrects technical problems and deficiencies.-Monitors and collects data on system performance.-Plans, develops and implements backup and recovery procedures.-Assists and trains customers.-Communicate with business-Performs related duties as assigned-Design, integrate and maintain complex hardware/software systems for our IT platforms-Work with software developers, project managers and clients to produce, enhance and maintain systems-Explore new technologies that can be applied to transportation systems-Perform system integration as well as support work for current systems-Participate in the overall functioning of the development team using existing standard and best practices.-Work with clients across Business units

    • Programmer/ Application Support Analyst
      • May 2010 - Jan 2017

      Worked closely with end users(internal) and decided on business requirements/processes.• Created and analyzed process flow for the purpose of standardization and documentation. • Analyzed business requirements, evaluated alternative design approaches and participating as part of a team, in the building, testing and implementation of new business system modules/ processes or enhancement to the existing Business System (Oracle E-Business Suite).• Writing SQL queries and building oracle report .

    • Programmer Analyst
      • Jun 2008 - May 2010

    • Customer Service Representative
      • Jan 2001 - Jun 2008

Education

  • 2003 - 2005
    University of Guyana
    Bachelor’s Degree, Computer Science
  • 1997 - 1999
    University of Guyana
    Diploma, Computer Science

Suggested Services

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Industry Focus. “Technology, Information and Internet”

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