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Monica M. Johnson profile image

Monica M. Johnson

Telephone Interviewer at Apptical
Intro Book
Marketing and administrative professional with 9+ years of experience delivering excellent customer service and managing multiple tasks.
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Location
New Orleans, Louisiana, United States...
Languages
  • Spanish -
Skills
  • Marketing
  • Access
  • Microsoft Excel
  • Powerpoint
  • Budgets
  • Show all
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Bio

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Monica M. Johnson is a seasoned professional with 9+ years of experience in marketing, administration, and customer service. She has a strong background in managing multiple tasks, analyzing data, and providing excellent customer service. Monica holds a Bachelor of Arts degree in Psychology from Thomas Edison State University and has completed coursework in Search Engine Optimization and Business Administration and Management. Monica has worked in various roles, including Executive Assistant, Marketing Specialist, and Telephone Interviewer, providing high-level administrative support, managing programs, and analyzing data to inform business decisions.

Experience

  • Apptical
    • Home-Based Office
    • Telephone Interviewer
      • Jan 2015 - Present
      • Home-Based Office

      • Receive calls from English-speaking and Spanish-speaking agents and/or clients to conduct scripted telephone interviews for insurance company applicants in a quiet professional environment• Collect and confirm concise and accurate documentation on client's information and health history• Fi...

  • GE Healthcare
    • Princeton, NJ
    • Executive Assistant
      • Dec 2007 - Aug 2012
      • Princeton, NJ

      • Provided high-level administrative support to General Manager of Sales and Medical Diagnostics, while demonstrating the ability to perform multiple tasks and manage changing priorities• Compiled weekly / monthly trending and analysis sales reports in collaboration with Finance by tracking and ...

  • PGi
    • Fairfield, NJ
    • Marketing Specialist
      • Jun 2006 - Oct 2007
      • Fairfield, NJ

      • Tracked, measured and analyzed traffic for pay-per-click and email campaigns on corporate and international web sites• Informed management of program statistics, trends, challenges and obstacles by providing daily, weekly, monthly and quarterly reports

  • Altana Pharma
    • Florham Park, NJ
    • Executive Assistant
      • Dec 2002 - Jun 2006
      • Florham Park, NJ

      • Supported the Senior Vice President by managing a constantly changing calendar, and organizing domestic and international meetings and travel• Coordinated with department managers for annual budget preparation; created and maintained spreadsheets and documents such as clinical staff planning sh...

Education

  • Search Engine College
  • Thomas Edison State University
  • Delgado Community College

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Marketing and Advertising”

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