Hello! I'm Monica Griffin, currently based in Ellenwood, Georgia. I am fluent in English and have developed a diverse skill set that includes leadership, team building, public speaking, and customer satisfaction. With over four months of experience as a Claims Representative II at American Family Insurance, I have honed my abilities in claims management and data analysis. My previous roles as a Research Assistant and Customer Service Associate have further strengthened my communication and problem-solving skills. I hold an Associate of Arts degree in Health Care Administration from the University of Phoenix, which has provided me with a solid foundation in the healthcare sector. I am passionate about delivering exceptional customer service and thrive in collaborative environments.