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Monica Escobar-Hertzoff is a seasoned operations professional with extensive experience in compliance, training, and human resources management. She has worked with various organizations, including Worldwide Responsible Accredited Production (WRAP) and Cotecna, in roles such as Head of Operations for Latin America, Senior Manager of Compliance and Training for Americas, and Regional Director and Senior Auditor Int'l in Social Responsibility. She holds a Psychology degree and a Specialist Diploma in Human Resources Manager from Universidad de La Sabana.

Experience

  • Worldwide Responsible Accredited Production (WRAP)
    • Arlington, Virginia, Estados Unidos
    • Head of Operations for Latin America
      • Feb 2022 - Present
      • Arlington, Virginia, Estados Unidos

    • United States
    • Apparel Manufacturing
    • 1 - 100 Employee
    • Senior Manager of Compliance and Training for Americas
      • Jan 2014 - Feb 2021

       Manage and conduct training courses for facilities, managers, auditors, buyers and other stakeholders for the past years in USA and Latin american countries. During this time I experiencing the different issues faced in these countries. Identifying and communicating potential risks, non-compliance issues and training opportunities to management. Build and develop business relationships with Association and Chamber of Commerce, within Latin american countries including Honduras Manufacture of Association, Mexican Footwear of Chamber, CAMTEX El Salvador; developing successful training's as Internal Auditor and CT PAT Training Courses. Update and organize training materials for Lead Auditor, Internal Auditor and CT PAT Training Courses. Prepare and present regular progress reports to VP of Strategy and Business Development. Develop relationships with factories, monitoring firms, and buyers’ representatives Collaborate with partners and stakeholders in the Americas Region to increase awareness of WRAP services among key stakeholders Seek contacts with targeted organizations and markets through research and direct contact with potential stakeholders (e.g., monitoring firms brands, relevant institutions, trade and other associations) Develop, coordinate, and implement marketing plans designed to increase awareness about WRAP among key stakeholders. Provide necessary technical expertise to management Seek out and propose new business partnership opportunities  Represent WRAP at relevant conferences, trade shows and similar events Collaborate with certification and training personnel worldwide Identify new growth opportunities through commercializing training and conducting audits within factories, associations, multinational Brands and all stakeholders Support organizational strategy and plans to meet training and development needs, and manage training delivery, measurement and follow-up as necessary

    • Manager of Compliance and Training for the Americas
      • Nov 2011 - Feb 2021

      • Communicate all WRAP requirements and standards to the audit factories and ensure they are in compliance with social ethics, safety and social benefits etc. Identify, new growth opportunities through commercializing trainings and conducting audits within factories, associations, USA Brands and all stakeholders. • Prepare, complete full set of planned audit schedules and execute accurate, objective and high quality on site factory evaluation and social compliance audit in designated countries. • Write comprehensive evaluation reports in English for each audit conducted, with the audit findings and prepare corrective action plans based on audit results in an accurate, detailed and submit high quality deliverables (reports, audit recaps, projects, etc.) in a timely manner.• Plan training budgets, forecast costs, delegate numbers, report on activities, performance as required by organizational planning and budgeting systems.• Assess relevant training needs for staff individuals and organization, in consultation with departmental heads, including assessment methods and measurement systems entailed.• Produce organizational strategy and plans to meet training and development needs, and manage training delivery, measurement and follow-up as necessary.• Organize training venues, logistics, transport, accommodation and arrange for the maintenance of all necessary equipment and materials as required to achieve efficient training attendance, delivery and measurement of training.• Ensure all training programs activities and materials meet with relevant organizational and statutory policies, including health and safety, employment and equality laws. • Travel and plan domestic and international trips according to company policy and requirements.

    • Senior International Auditor and Trainer for Latinoamerica
      • Sep 2009 - Oct 2011
      • New Jersey

      In charge of Internal Auditor Courses on behalf of WRAP all over Latin-American region.To present to WRAP staff estimate travel cost and dates to conduct assessments & Training in Latin America in relation to WRAP ProgramTo prepare factory monitoring reports and related corrective action plans.

    • Senior Auditor, Int´l Labor Compliance en LW
      • Feb 2009 - Jun 2010

      In charge of operations of the Social Responsibility Audits in South America.

  • Cotecna
    • Colombia
    • Senior Auditor, Int'l Social Responsability WRAP (Worldwide Responsible Accredited Production)
      • Sep 2008 - 2009
      • Colombia

      In charge of operations of the Social Responsibility audits in Colombia and Dominican Republic. Responsible for maintaining WRAP Accreditation (Worldwide Responsible Accredited Production).

    • Switzerland
    • International Trade and Development
    • 700 & Above Employee
    • Regional Director and Senior Auditor Int'l in Social Responsibility
      • Jan 2003 - Jun 2008

      In charge of marketing, sales and operations of the Social Responsibility audits in the Americas. Accredited with WRAP (Worldwide Responsible Accredited Production); responsible for maintaining these institution’s accreditation. In charge of training a team of auditors and audits in several countries: Colombia, Mexico, Dominican Republic, El Salvador, Peru, Honduras.Develop business in the textile and dressmaking sector of Colombia, to conducting Social Responsibility Audits in Colombia: Bogota, Medellin, Barranquilla, Cali, Ibague. Business development for certification in ISO 9001:2000 Quality Management Systems. Business development for norms of Social Responsibility for STARBUCKS (Clients in Bogota, Nariño), and Hotels. In charge of marketing and business-to-business in ISO 9001:2000 certification and Hotels Certification.

    • Human Resources Director
      • Mar 1999 - Jan 2003

      Prepare, develop and assess strategic and operational plan for Human Resources Management, develop control processes for selection, contracting of employees, prepare payroll and all parafiscal payments, organize vacation programs, manage all programas related to contracting, hiring and dismissal of employees, prepare Manuals, statement of duties, evaluations. Develop corporate communication channels, coordinate and prepare company events and public relations. Member of the Technical Team that Prepared the Labor Compentence Units for Human Resoruces together with SENA, businessmen, and private entities, through the Sector Table on Human Resources.

    • Regional Director Social Responsibility
      • 2003 - 2008

    • Account Manager (Conconcreto, Tire Depot)
      • 1998 - 1999

      Competence Analysis, Development of market research methodologies an analysis of investment in advertising media.

    • Account Manager (Colpatria Group)
      • 1997 - 1998

      Brief Product Analysis, assessment of campaigns, development, launching and follow up of advertising campaigns, selection and training of personnel.

    • Assistant Strategic Planning Department and Customer Service. Market Research Development:
      • Jan 1996 - Dec 1996

Education

  • 1993 - 1999
    Universidad de La Sabana
    Psychology degree, Human Resources
  • 2000 - 2000
    Universidad de La Sabana
    Specialist, Diploma in Human Resources Manager

Suggested Services

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Industry Focus. “Human Resources”

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